We are seeking a dedicated and client-focused Client Service Associate to join our growing team in Birmingham AL. This role plays a key part in maintaining exceptional service standards while supporting daily client interactions and internal coordination. The ideal candidate is organized articulate and motivated to contribute to a high-quality client experience.
Responsibilities
Serve as a primary point of contact for client inquiries and service requests
Maintain accurate client records and ensure timely follow-ups
Coordinate with internal departments to support client needs and service delivery
Provide clear professional communication across all client interactions
Assist in resolving concerns while upholding company service standards
Support ongoing process improvements to enhance client satisfaction
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a client-oriented mindset
Excellent organizational and time-management abilities
Ability to work effectively in a fast-paced structured environment
Problem-solving skills with attention to detail
Willingness to learn and adapt within a professional setting
Additional Information :
Competitive salary ranging from $50000 to $55000 annually
Structured training and onboarding support
Clear growth and advancement opportunities
Supportive team environment focused on professional development
Consistent full-time schedule in an on-site role
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more