Full Stack Software Engineer (Managed Services and Support)

This role sits within our Managed Services & Support function and is suited to a high mid to low senior full stack engineer who is comfortable working independently diagnosing issues in live environments and taking ownership of outcomes.

Youll support and improve existing client platforms across frontend and backend systems resolving incidents fixing defects and delivering small enhancements. While the focus is on post-launch support this is still a hands-on engineering role that requires strong technical judgement and confidence working in production systems.

You wont be expected to lead a team but you will be trusted to manage your own work communicate clearly with clients and internal teams and make sound technical decisions.

Responsibilities

• Supporting live client applications across frontend and backend systems
• Investigating and resolving production issues incidents and defects
• Making considered code changes to improve stability performance and reliability
• Delivering small enhancements and iterative improvements to existing platforms
• Working with logs monitoring and alerting tools to diagnose issues
• Collaborating with delivery teams during handovers and knowledge transfer
• Communicating clearly with clients around issues fixes and progress
• Contributing to documentation runbooks and support processes
• Identifying recurring issues and proactively suggesting improvements

Qualifications :

About You

Youre a curious practical full stack engineer who takes pride in building and maintaining reliable software. Youre comfortable working in production environments enjoy solving real client problems and approach debugging in a calm methodical way.

You take ownership of your work communicate clearly and use sound technical judgement to deliver quality outcomes. Youre confident picking up unfamiliar systems and balancing priorities across multiple platforms.

• Solid experience working across frontend and backend systems in production
• Strong frontend skills ideally with React and
• Experience working with SwiftUI
• Backend experience with .NET Java or similar technologies
• Confidence diagnosing issues using logs monitoring tools and existing codebases
• Experience building and consuming APIs and working with databases
• Experience with AWS and cloud-hosted applications
• A thoughtful quality-first approach to making changes in live environments
• Clear communication skills and a client-focused mindset
• Exposure to Storyblok or Algolia (nice to have)
• Exposure to DevOps practices and tooling such as Ansible (nice to have)

Additional Information :

Life at Bilue

• People-first focus: Were committed to delivering exceptional outcomes for our clients but we know it starts with our people. Youll join a values-led team thats collaborative curious and genuinely cares about doing great work together.
• Connection that counts: From monthly anchor days and team lunches to our annual offsite we create intentional moments to connect collaborate and celebrate. These arent just fun perks theyre part of how we work and grow together.
• Flexibility that works: We offer hybrid working with 12 days per week in the office. Its a balance that gives you the space to do your best work while still creating time to connect and build strong relationships in person.
• Strong internal communities: We actively foster internal communities across tech design delivery and beyond giving you plenty of chances to connect share knowledge and learn from your peers.
• Opportunities to grow: We invest in your development with unlimited access to Go1s learning library and support from our internal performance coach. Whether you want to deepen your technical skills or grow your leadership potential well back you.
• Flat structure real impact: At Bilue everyones voice matters. Our leadership team is hands-on and approachable and we operate without unnecessary layers. We keep things open and transparent and your ideas will be heard no matter your title.

Bilue Big Blue Ocean. Are you ready to set sail Apply now!

NB. This is a full-time position based in Sydney. To be considered candidates must have unrestricted working rights in Australia.

We believe that having balanced and diverse teams is fundamental to our success. We welcome applicants of all backgrounds and experiences and are committed to fostering an inclusive environment where everyone feels respected and valued. We do not discriminate based on race religion national origin gender identity or expression age sexual orientation marital status neurodiversity or disability status. 

Remote Work :

No

Employment Type :

Full-time