Sales & Reservations Team Leader

Nzski

Job Location:

Queenstown-Lakes District - New Zealand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are seeking customer-oriented and organised Team Leaders to join our Guest Services and Reservations team at our Snow Centre in town for our end of Summer into Winter Operations with an immediate start. As the first point of contact for guests your team will play a crucial role in ensuring their experience is enjoyable and efficient. The ideal candidate will have a passion for customer service and a friendly personality with the ability to lead a team and handle multiple a seasonal Team Leader you will report to the Head of Department and assist in delivering the companys purpose mission and department objectives. This is an off-mountain role based at our Snow Centre in the roleAssisting your Head of Department in the efficient and friendly operation of the smooth daily operations by organising and rostering and scheduling staff as ways to support your teams wellbeing throughout the and ongoing coaching of front line staff to seek opportunities to ensure exceptional customer with different sales as well as all respondingto enquiries such as bookings rescheduling or product information face-to-face or via phone and email for all guests who have purchased online through our websites and agent portals to ensure a seamless post-purchase of the Point of Sale till system and balancing takings at the end of each lost displays as and banking with guest queries and complaints referred to you by your information is being communicated across all YouSkilled in leadership and team ability to provide clear guidance to team members through strong communication skills for effective team positive work ability to prioritise tasks in a fast-paced environment.2 years customer service to following procedures and absorbing large amount of with Point of Sale understanding that employment is subject to the vagaries of the weather and the hours of work cannot be InformationValid work visa required. Work sponsorship option not available for this further information please email or