Desktop Support Collegeville, PA Onsite
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Role : Desktop Support
Location: Collegeville PA - Onsite
Duration : 6 months
Outstanding computer troubleshooting skills for obscure issues ranging from device connectivity network issues and laboratory software issues Background with End-user Computing or Desktop Support skills essential. Break Fix consists of 80 of a Lab Engineers workload Understanding of Networking concepts such as network topography VLANSs Static Dynamic IPs Subnetting ITOT Networks and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers Knowledge and understanding of Active Directory requiredD2D and or project support AGILE ways of working necessary Background with computer security Previous experience with validated systems (GxP) a plus Implement the validated client data backup solution on laboratory analytical equipment (equipment and software investigation documentation technical configuration) within RD (GxP and non-GxP)Support for scientists in incident management user support and coaching access management Testing and validation of computer software (complete tests in different environments writing technical documentation)Familiar with ticketing systems such as ServiceNow Microsoft Excel skills a plusIn-depth knowledge in Microsoft OS including iOS and Linux a plus
Assist in maintaining existing computer infrastructure of 8000 PCs globally Image Onboard new computers into the domain and onto the network Secure and protect new and existing hardware Consult with the scientist as they require assistance with their equipment Troubleshoot and implement data flows for scientific instruments.
Qualifications :
Diploma or bachelors
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
MSRcosmos is an IT Services subsidiary of the MSRcosmos Group, A U.S.-based multinational conglomerate. MSRcosmos Group focused on diverse ventures ranging from IT services to real estate and education. Together, both companies believe that business success and serving humanity are sy ... View more
