This role leads the RUN (always-on) social media ecosystem and HERO campaigns for ibis Novotel and Mercure at global level.
The Senior Manager operationalizes brand platforms through creator-led content amplification strategies and cross-regional deployment ensuring cultural relevance performance and connectivity to the full funnel.
They collaborate with agencies regions creators and hotel teams to deliver impactful brand storytelling while driving engagement (primary KPI) and optimizing performance across owned earned and paid channels.
Key responsibilities
1. Social Media RUN management (always-on)
- Lead the monthly editorial calendar planning for ibis Novotel Mercure.
- Ensure content is platform-native (TikTok Instagram LinkedIn).
- Maintain brand consistency (tone visual language messaging).
- Review and validate content formats stories carousels reels.
- Coordinate publication workflows with agencies and internal partners.
- Provide continuous optimization guidelines based on performance insight.
2. HERO Campaign deployment
- Co-lead creative orchestration for global HERO campaigns:
- Translate campaign narratives into platform-relevant assets.
- Ensure consistency across markets creators and production partners.
- Manage usage rights briefing post-production follow-up formatting.
- Coordinate multi-wave full funnel editorial calendars
3. Creator & influence management
- Identify and brief global content creators in alignment with brand pillars.
- Optimize creator mix (tiers markets relevance storytelling fit).
- Oversee usage rights exclusivities and paid amplification eligibility.
- Support production and review UGC deliverables.
- Coordinate local creator involvement with regional teams.
4. Regional coordination
- Provide guidelines toolkits and content drops for all regions.
- Support local amplification weeks and activation windows.
- Assist markets in creator selection and platform orchestration.
- Consolidate feedback from all hubs - ENA MEAPAC China and Americas.
5. Paid Media collaboration
(in partnership with Full Funnel agency)
- Align target audiences flighting strategy and boosting priorities.
- Validate hero assets vs. eligibility criteria (music formats).
- Monitor impact of paid ads & formats and boost logic.
- Support efficiency optimizations.
6. Content quality & governance
- Participate in creative reviews with agency and internal stakeholders.
- Ensure brand safety and compliance with platform guidelines.
- Validate legal elements (image rights music rights).
- Assess feasibility of trends formats and activations.
7. Performance monitoring
- Monitor RUN KPIs and HERO campaign performance:
- Volume of engagement (primary KPI)
- Extract insights to inform content evolution.
- Prepare topline reports for leadership and markets.
8. Cross-functional collaboration
- Digital / web CRM team (push/pull consistency)
- PR & Comms (earned narratives)
- Sponsorship (brand moments)
- Hotels (on-property activations)
- Integrate initiatives into a full-funnel approach.
Expected impact
- Increased engagement volume and share of voice.
- Stronger brand distinctiveness via creator-led storytelling.
- Repeatable orchestration models for regions.
- Better content relevance & platform performance.
- Local adoption of global narratives.
Qualifications :
Skills & attributes
- Fluent in English (written spoken).
- Deep understanding of social platforms & culture.
- Strong creative judgement and trend radar.
- Ability to brief and direct talent (creators editors agencies).
- Operational discipline with production timelines.
- Comfortable with ambiguity and rapid iteration.
- Excellent stakeholder management.
Experience
- 6-7 years in social media creator strategy digital brand building.
- Proven experience managing campaigns with talent/creators.
- Experience with full-funnel orchestration (preferred).
- Familiarity with hospitality travel or lifestyle brands is a plus.
Tools (knowledge or ability to learn)
- Sprinklr (publishing & moderation)
- Traackr (influence tracking)
- Editing tools (Capcut Canva Pro)
KPIs
- Engagement volume (primary MSA KPI)
- Paid media efficiency metrics
- Creator performance benchmarking
- Advocacy sentiment uplift
Additional Information :
Why Join Us
Accor dares to impact :
- the world
- your career:
- Specifically at Accor Corporate
and also
Your talent and motivation are our only selection criteria.
We value the richness of the diverse nationalities personalities and professional backgrounds.
We know how to adapt to the specific needs of our employees including those with disabilities.
Is this mission appealing to youApply and we will offer you:
Remote Work :
No
Employment Type :
Full-time
This role leads the RUN (always-on) social media ecosystem and HERO campaigns for ibis Novotel and Mercure at global level. The Senior Manager operationalizes brand platforms through creator-led content amplification strategies and cross-regional deployment ensuring cultural relevance performance an...
This role leads the RUN (always-on) social media ecosystem and HERO campaigns for ibis Novotel and Mercure at global level.
The Senior Manager operationalizes brand platforms through creator-led content amplification strategies and cross-regional deployment ensuring cultural relevance performance and connectivity to the full funnel.
They collaborate with agencies regions creators and hotel teams to deliver impactful brand storytelling while driving engagement (primary KPI) and optimizing performance across owned earned and paid channels.
Key responsibilities
1. Social Media RUN management (always-on)
- Lead the monthly editorial calendar planning for ibis Novotel Mercure.
- Ensure content is platform-native (TikTok Instagram LinkedIn).
- Maintain brand consistency (tone visual language messaging).
- Review and validate content formats stories carousels reels.
- Coordinate publication workflows with agencies and internal partners.
- Provide continuous optimization guidelines based on performance insight.
2. HERO Campaign deployment
- Co-lead creative orchestration for global HERO campaigns:
- Translate campaign narratives into platform-relevant assets.
- Ensure consistency across markets creators and production partners.
- Manage usage rights briefing post-production follow-up formatting.
- Coordinate multi-wave full funnel editorial calendars
3. Creator & influence management
- Identify and brief global content creators in alignment with brand pillars.
- Optimize creator mix (tiers markets relevance storytelling fit).
- Oversee usage rights exclusivities and paid amplification eligibility.
- Support production and review UGC deliverables.
- Coordinate local creator involvement with regional teams.
4. Regional coordination
- Provide guidelines toolkits and content drops for all regions.
- Support local amplification weeks and activation windows.
- Assist markets in creator selection and platform orchestration.
- Consolidate feedback from all hubs - ENA MEAPAC China and Americas.
5. Paid Media collaboration
(in partnership with Full Funnel agency)
- Align target audiences flighting strategy and boosting priorities.
- Validate hero assets vs. eligibility criteria (music formats).
- Monitor impact of paid ads & formats and boost logic.
- Support efficiency optimizations.
6. Content quality & governance
- Participate in creative reviews with agency and internal stakeholders.
- Ensure brand safety and compliance with platform guidelines.
- Validate legal elements (image rights music rights).
- Assess feasibility of trends formats and activations.
7. Performance monitoring
- Monitor RUN KPIs and HERO campaign performance:
- Volume of engagement (primary KPI)
- Extract insights to inform content evolution.
- Prepare topline reports for leadership and markets.
8. Cross-functional collaboration
- Digital / web CRM team (push/pull consistency)
- PR & Comms (earned narratives)
- Sponsorship (brand moments)
- Hotels (on-property activations)
- Integrate initiatives into a full-funnel approach.
Expected impact
- Increased engagement volume and share of voice.
- Stronger brand distinctiveness via creator-led storytelling.
- Repeatable orchestration models for regions.
- Better content relevance & platform performance.
- Local adoption of global narratives.
Qualifications :
Skills & attributes
- Fluent in English (written spoken).
- Deep understanding of social platforms & culture.
- Strong creative judgement and trend radar.
- Ability to brief and direct talent (creators editors agencies).
- Operational discipline with production timelines.
- Comfortable with ambiguity and rapid iteration.
- Excellent stakeholder management.
Experience
- 6-7 years in social media creator strategy digital brand building.
- Proven experience managing campaigns with talent/creators.
- Experience with full-funnel orchestration (preferred).
- Familiarity with hospitality travel or lifestyle brands is a plus.
Tools (knowledge or ability to learn)
- Sprinklr (publishing & moderation)
- Traackr (influence tracking)
- Editing tools (Capcut Canva Pro)
KPIs
- Engagement volume (primary MSA KPI)
- Paid media efficiency metrics
- Creator performance benchmarking
- Advocacy sentiment uplift
Additional Information :
Why Join Us
Accor dares to impact :
- the world
- your career:
- Specifically at Accor Corporate
and also
Your talent and motivation are our only selection criteria.
We value the richness of the diverse nationalities personalities and professional backgrounds.
We know how to adapt to the specific needs of our employees including those with disabilities.
Is this mission appealing to youApply and we will offer you:
Remote Work :
No
Employment Type :
Full-time
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