Service Coordinator

Portsmouth, OH - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

As a Service Coordinator you will be a part of a collaborative team that prioritizes customer satisfaction and operational excellence. Your expertise will support us in meeting our Key Performance Indicators (KPIs) while providing input towards the continuous improvement of our processes and join us:Culture: Join a supportive and inclusive work environment where collaboration respect and open communication are at the core of everything we Compensation: We offer a highly competitive compensation and total rewards package ensuring that your hard work and dedication are recognized and rewarded : We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments : Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry Assistance Programs: We care about you! You and your family will have access to LYRA an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical mental financial and social : A continuous focus on professional development with many opportunities for training & career Focused:We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the Youll Do:Assess the service needs of clients and connect them with the correct and maintain a directory of service providers and and maintain a database of customers and their client issues and provide recommendations to fix each customer is given the necessary services and follow up to fill ongoing service good relationships with service providers and customers to keep customer the list of resources and providers to ensure there are no gaps in telephones and respond to email inquiries in the other job duties as duties as you bring:HS Diploma or GED1 year of industry experience or a related customer service experience administrative experience skills in Microsoft Office including Microsoft Word and Microsoft ExcelExcellent customer service and problem-solving skillsHigh quality organizational skillsThe ability to work well under deadlines and to ability to build relationships and coalitions within the verbal and written communication skillsExcellent critical thinking and problem-solving skillsLegal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job is a remote role. Candidates will need to be located in the Northeast at Superior Plus Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process we encourage you to connect with us at let us know how we can enhance your experience.

Required Experience: