Crisis Service Professional (OnâCall / Part-Time)

Location:Adams & Juneau Counties WI (must live within 1 hour)Schedule:Overnights (4:30 PM8:00 AM) Weekends (24âhour shifts) plus limited daytime hours for meetings/trainingPay:

• $26/hourwhen responding to crisis calls

• $20/hourfor nonâcrisis work

• Shift stipendfor onâcall coverage

• Employer:Lutheran Social Services of Wisconsin & Upper Michigan

About the Position

Lutheran Social Services is excited to expand our Crisis Team in Adams and Juneau Counties. We are seeking dedicated Crisis Service Professionals to provide onâcall crisis response risk assessments and mobile support to individuals experiencing mental health emergencies.

This role offers a flexible onâcall schedule including options for 8 or 16 hour shiftsstarting at either 4:30 PM or 12 AM. While most responsibilities occur during onâcall hours some daytime availability is required for supervision staff meetings and training.

What Youll Do

• Respond to crisis calls and provide mobile crisis responsewhen needed

• Conduct risk assessmentsand determine appropriate interventions

• Provide brief crisis counseling and followâup services

• Meet with clients in homes hospitals law enforcement settings or community locations

• Respond to potential suicide or emergency calls

• Gather information from interviews records and collateral contacts

• Assess client needs and connect them to appropriate community resources

• Maintain strong working relationships with county staff law enforcement courts and community partners

• Document all client interactions in compliance with county state and federal requirements

• Identify gaps in services and recommend improvements

• Stay informed on laws procedures and best practices related to crisis services

• Support the mission vision and values of LSS

• Perform additional duties as assigned

Qualifications

Education & Experience

• Bachelors degree requiredin Human Services or a related field(Examples: criminal justice psychology social work sociology counseling vocational rehabilitation)

• Minimum one year of experienceworking with mental health clients strongly preferred

• Knowledge of community resources

• Ability to learn DHS and Wisconsin Statutes Chapters 34 51 and 55

• Strong crisis assessment and decisionâmaking skills

• Ability to work independently multitask and maintain professionalism under pressure

• Ability to build effective relationships with diverse populations

Certificates Licenses Registrations

• Valid drivers license and reliable transportation

• Satisfactory motor vehicle record per LSS Driver Safety Procedure

• Ability to meet LSS auto insurance requirements

Travel Requirements

• Must be able to arrive in Adams or Juneau County within 1 hourwhen responding to crisis calls

• Occasional day travel as needed

Why Join LSS

• Competitive crisis response pay

• Supportive team environment

• Opportunities for professional development and training

Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer.

Required Experience:

Unclear Seniority