Automotive Service Advisor
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Job Location:
Columbus, NE - USA
Monthly Salary:
$ 90000 - 150000
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Germain Mercedes-Benz of Easton
Automotive Service Advisor
Columbus OH
- Performance driven earnings starting from $90000-$150000 per year
- Best of the Best award-winning dealership with the largest repair facility in the region operating with the support and structure found only in top tier luxury markets.
At Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.
As a Service Advisor you will own thecustomer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status repairs and diagnostics. Well-versed in product offerings inventory needs technician scheduling and customer service.
Responsibilities:
- Manage the end-to-end service experience for our clients
- Review inspection findings and video MPIs with customers
- Present maintenance and repair recommendations confidently
- Coordinate promise times and ensure accurate repair documentation
- Collaborate with technicians parts and support teams
Qualifications:
- Previous Service Advisor experience required (luxury preferred)
- Strong communication follow-up and time management skills
- Ability to perform in a structured high-volume environment
- Strong record of positive customer satisfaction results
- Fantastic communication skills with your customers
- Professional personal appearance
Germain Offers:
- Comprehensive Coverage & Health Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
Additional Offerings:
- Appointment focused service model that enables proper preparation
- Video MPI process completed on every vehicle
- MyKaarma platform for MPI workflow tracking SMS approvals and payments
- CSR and 12-person valet team along with dedicated service manager
Whether youre an industry veteran or looking to begin your career in the exciting fast-paced world of automotive retail well provide you with the tools training and opportunities to help you succeed.
For immediate consideration visit us at.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
LP
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Germain Mercedes-Benz of Easton Porter/Valet Columbus, OH Full and Part-Time Monday-Saturday $15-$17 per hour Germain Offers: Medical, Dental, and Visi...
