Virtual Customer Service Representative
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Job Location:
Detroit, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Virtual Customer Service Representative at Measutronics
Job Responsibilities:
- Provide excellent customer service through virtual channels such as phone email and chat
- Handle customer inquiries resolve issues and provide product information
- Ensure customer satisfaction by addressing customer needs in a timely manner
- Update customer accounts maintain accurate records and document interactions
- Adhere to company policies and procedures while interacting with customers
Essential Qualifications:
- High school diploma or equivalent
- Strong communication skills both verbal and written
- Ability to multitask prioritize and manage time effectively
- Proficiency in using computers and various software applications
- Customer-oriented and able to work well in a team environment
Desired Experience:
Minimum of 1 year of customer service experience preferably in a virtual or remote setting
Salary & Benefits:
- Competitive salary based on experience and qualifications
- Health insurance dental and vision coverage
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunities for growth and advancement within the company
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
