Account Manager

Worker Type:

Work Shift:

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

Position Highlights

This position will potentially be a Hybrid position after one year on site.

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

• Responsible for meeting or exceeding production towards achievement of membership goal.
• Develop and execute plans required for outstanding performance as measured by client retention and survey response including: Develop and manage business plan for key accounts. Build strong productive and influential relationships with groups and their agents. Oversee execute the on-boarding and renewal process of large employer groups. Encourage networking with community leaders to promote Averas visibility in the community and attendance at important industry functions and other events. Knowledge required in offering thoughtful solutions and recommendations to enhance the sales growth health and retention of accounts.
• Develop book-of-business plan to ensure customer satisfaction and retention. Provide clients the service required to reach company performance objectives. Owns the service experience of clients and agents in the field. Works with internal service and operational departments to insure complex situations regarding eligibility claims and billing are resolved timely and according to Avera Health Plans policies Participation Agreement and the Certificate of Coverage. Interface with assigned brokers and consultants. Responsible for group renewals for which he/she is assigned including negotiating with Risk Management/Underwriters and positioning the renewal with the agent and closing the renewal.
• Receive renew and document all steps of the renewal process for group renewal including alternate quotes as requested.
• Other duties as requested.

• South Dakota Resident Producers License - South Dakota Division of Insurance active in state of practice within 60 Days

• Bachelors
• Three to five years of related experience and/or training

• Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
• Promote Averas values of compassion hospitality and stewardship.
• Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .