TDS Operations Analyst II

Work Location:

Hours:

Line of Business:

Pay Details:

Were committed to providing fair and equitable compensation to all our colleagues. As a candidate we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions including pay details for this role.

Job Description:

Global Operations and Business Services employees are unique individuals whose varied talents and experiences bring value to the way they deliver for the franchise. Whether you are analytical or creative business savvy or a people person Global Operations and Business Services provides an ideal opportunity to succeed.

The Global Operations and Business Services team is a diverse and dynamic group of people delivering continued business success through leadership collaboration innovation and visionary thinking. We provide critical infrastructure services that support and/or control the trading investment and corporate banking functions of TD Securities.

Within our core values we foster a culture of diversity inclusion and community support/giving.

Team Overview:

Global Business Services & Operations is at the core of TD Securities. We are a dynamic multi-faceted division that partners with all parts of the Dealer including Sales & Trading to provide banking securities and asset management services to clients globally. Global Business Services & Operations recruits highly motivated individuals who can help the Dealer and our clients facilitate business. Professionals in Global Business Services & Operations come from a variety of academic and professional backgrounds.

The successful candidate will be part of the Client Management team within Global Business Services & Operations. The teams primary responsibility is relationship management coordination and management of onboarding of clients for TD Securities globally. Client Management is also responsible for assisting with large client relationships initiatives that impact the dealer. The Client Management team is committed to ensuring services provided across the Bank and to its clients are delivered in a professional manner that risk is minimised and the client has a positive experience. The candidate is expected to think creatively improve the daily process and take responsibility and ownership for this to happen..

Job Description/Accountabilities:

• Has a solid understanding of the client onboarding requirements including the new global regulatory framework credit legal and AML/KYC FATCA CRS MiFID and understands the role of various stakeholders involved
• Working with sales and trading to grow long term relationships with buy side clients as they organically grow with TD
• Proactively working with buy side clients to assess needs and priorities daily
• Assist the desk and stakeholders in managing priorities
• Expediting the abilityto trade whilst ensuring all required stakeholders are engaged and risks minimized.
• Participate in new client and product strategies for the Dealer globally offering value-added ideas and strategies
• Work with the Front Office and internal stakeholders daily to understand the client needs and track and prioritize high value relationships
• Working with stakeholders to understand regulatory and documentation requirements for large global institutional clients
• Building and maintaining strong relationships with internal stakeholders
• Maintain client status updates current in the database to track and monitor workflow
• Escalate and manage client issues proactively and in a timely manner

Job Requirements

• Undergraduate degree/ college diploma
• Up to 6 years experience of working experience in either buy side firms or Capital Markets industry
• Understanding of Financial Markets and trading products
• Proven ability to maintain and manage large client relationships
• Demonstrates time management skills and commitment to delivering results within aggressive timelines and ability to support global desks
• Ability to analyze organize and prioritize work while meeting multiple deadlines
• Excellent communication and presentation skills to share recommendations with colleagues
• High degree of intellectual curiosity passion and self-motivation
• Ability to work independently and within a team environment experience
• Ability to work within a diverse global workforce that is client service oriented
• Ability to understand and find appropriate applications for data and analysis results
• Meticulous attention to detail and due diligence
• Sound understanding of risk processes and methodologies
• Demonstrates a high aptitude in time management
• Design creativity and problem-solving skills
• Fast learner who is dedicated to continuously improving their skills and expertise.
• Strong OUTLOOK/EXCEL/POWERPOINT skills

Who We Are

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits including medical coverage paid time off career development and reward and recognition programs.

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials or accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.