Lead Client Engineer

Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing building securing and operating cutting-edge software solutions that drive mission success and operational excellence for Federal Government organizations. PSI is currently seeking a Lead Client Engineer to support the Command & Control Mission Systems (C2MS) environment supporting Air Force Special Operations Command (AFSOC) at Hurlburt Field FL. The lead will drive endpoint architecture deployment sustainment and cyber compliance for mission workstations VDI and peripheral integrations assuring secure reliable and performant operator experiences across distributed sites.

• Client Platform Architecture & Engineering
  • Own the gold image baseline(s) (Windows client/VDI) configuration standards and hardened builds aligned to DISA STIGs/RMF control inheritance.
  • Design and maintain endpoint configuration policies (GPO/Intune) patching baselines driver/firmware strategies and secure software distribution.
  • Engineer integrations for mission applications middleware network solutions and C2 toolsets (e.g. messaging data services visualization clients) optimizing launch and performance.
• Deployment & Sustainment
  • Lead packaging testing and staged rollout of client updates (OS apps certificates) across environments (Dev/Test/Prod).
  • Establish and operate deployment pipelines (SCCM/MECM Intune PDQ or equivalent) with auditable change control.
  • Troubleshoot escalated endpoint issues; perform rootcause analysis; drive permanent corrective actions and knowledge base updates.
• Cybersecurity & Compliance
  • Partner with ISSM/ISSO to implement technical control overlays; ensure evidence for RMF STIG checklists ACAS/Tenable findings and POA&M closure.
  • Manage hostbased security (EDR/AV) device control disk encryption (BitLocker) and certificate lifecycle (PKI) for clients and peripherals.
  • Support ATO sustainment by keeping artifacts current (Diagrams SSP annexes hardening guides control traceability).
• Operations & Reliability
  • Define SLAs for client uptime patch currency and ticket response; publish dashboards and trend reports.
  • Lead service transition to operations including readiness checklists spares planning and fielding guides for remote sites.
  • Coordinate with network server and application teams to resolve crossdomain or performance issues affecting operators.
• Team Leadership & Coordination
  • Leads a small team of client engineers/technicians; set priorities coach and perform quality reviews.
  • Maintain a disciplined backlog and work boards; run standups planning and retros with PM support.
  • Interface with government stakeholders vendors and subcontractors; ensure deliverables meet CDRL requirements.

• Clearance: Active T3 investigation with the ability to obtain and maintain necessary security clearances as required for access to classified information.
• Certification: DoD 8570/8140 IAT II (e.g. Security CE).
• Experience:
  • 6 years in endpoint/client engineering for enterprise or mission systems; 2 years in a lead/senior role.
  • Clear concise communication to operators and leadership; strong documentation discipline.
  • Bias for action with controlled change management; ability to triage prioritize and prevent regressions.
  • Mentorship and teamworkdevelop junior engineers and foster continuous improvement.
  • Customeroriented mindset focused on mission impact and CPARsaligned delivery excellence
• Technical Skills:
  • Windows client OS (10/11) VDI (e.g. Horizon/Citrix) GPO/Intune/MECM/SCCM.
  • Packaging/scripting (PowerShell) automation configuration management and image engineering (WIM/MDT).
  • Endpoint security: EDR/AV BitLocker device control PKI/cert management STIG/RMF artifacts.
  • Troubleshooting tools (Event Viewer ProcMon PerfMon) driver/firmware management hardware peripherals.
• Methodologies/Tools: Agile/Scrum familiarity; ticketing (ServiceNow/Jira) documentation (Confluence/SharePoint) CI/CD concepts for endpoint updates.

• Experience with Air Force programs AFLCMC/HN or C2/C4ISR mission systems.
• RMF/ATO experience (SSP control implementation ATO sustainment); DISA STIG automation (e.g. STIG Viewer SCAP).
• Microsoft certifications (MD102/MD101 AZ104 MS900) VMware/Citrix VDI ITIL Foundation.
• Exposure to Zero Trust endpoint strategy modern management at scale and performance tuning for mission apps.
• Familiarity with scripting for deployment pipelines and telemetry (PowerShell Python optional).
• Linux experience (client or server hardening configuration management and troubleshooting in mixed OS environments).

• Must be able to lift and carry up to 50 pounds independently as part of regular job duties.

PSI offers full-time benefits eligible employees a competitive total compensation package that includes paid leave and options for employer sponsored group medical dental vision short-term and long-term disability life insurance AD&D coverage legal services identity theft and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical dental and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses certifications and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions including but not limited to recruiting hiring training promotion compensation benefits and termination are made without regard to race color religion age sex sexual orientation pregnancy gender identity genetic information national origin citizenship status veteran status protected veteran status disability or any other characteristic protected by applicable federal state or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Human Resources by emailing or by dialing .