Account Manager- US Sales

Bangalore - India

Monthly Salary: INR 1500000 - 1500000

Experience Required: 4-5years

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

About Company

Neutara is a US-based technology company that offers multiple products and services in cloud remote workspace e-commerce consumer & and enterprise SAAS.

Neutara was founded in 2012 by a small group of highly skilled technology professionals.

Over the years the company built many successful technology initiatives like CloudFuze Exinent Fuzebot etc.

Founded: 2012

No. of Employees: 200

Office Locations: North Carolina USA (Headquarters) Hyderabad Bangalore India.

Product Information

CloudFuze() is a global cloud file transfer and management leader. Our robust and security-focused migration engine CloudFuze X-Change lets individuals and enterprises migrate data to and from Google Drive OneDrive Dropbox and 40 other consumer and enterprise connectors. Our intelligent cloud management platform CloudFuze Connect allows anyone to connect search and share files across multiple clouds. CloudFuze Key Features Enterprise-grade infrastructure Cloud-native architecture Unified API platform AI-powered full content search Secure file sharing Messaging app integrations Powerful admin controls.

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Key Responsibilities:

Client Relationship Management:

Develop and maintain strong long-lasting relationships with clients.
Serve as the main point of contact for assigned clients ensuring their needs are met promptly.
Understand clients business goals and objectives and provide strategic advice on how to meet them.
Regularly check in with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.

Project Management:

Coordinate the delivery of services to clients ensuring projects are completed on time within scope and within budget.
Collaborate with internal teams (e.g. sales marketing product) to deliver the best outcomes for clients.
Ensure that clients requirements are accurately understood and communicated to the relevant teams.
Track and report on project progress timelines and deliverables.

Sales and Business Development:

Identify and pursue opportunities to grow accounts through upselling or cross-selling additional products or services.
Assist with contract renewals and negotiating terms with clients.
Generate proposals quotes and presentations as needed to secure new business or expand existing relationships.

Customer Support and Issue Resolution:

Act as the client advocate ensuring all client issues and concerns are resolved efficiently.
Proactively identify potential problems or obstacles and work with relevant teams to prevent or address them.
Handle and resolve escalated customer complaints or issues with professionalism and urgency.

Performance Tracking and Reporting:

Monitor and report on client account health performance metrics and satisfaction.
Prepare and deliver regular reports to clients outlining project or account status performance and results.
Ensure key performance indicators (KPIs) are met and drive improvements where necessary.

Required Skills:

Sales USA Market Team handling Account Management Farming B2B Software Sales

About Company Neutara is a US-based technology company that offers multiple products and services in cloud remote workspace e-commerce consumer & and enterprise SAAS.Neutara was founded in 2012 by a small group of highly skilled technology professionals.Over the years the company built many successf...