DUTIES AND RESPONSIBILITIES:
- Forwarding of all bank jobs to issuing team to generate
- Capturingof daily card and PIN requests from banks into a tracker
- Sending of dailyreport on card requests to banks
- Recording of all jobs in their different cards collection register
- Ensuring all registers are be signed by card factory
- Ensuring Card movement folder from card factory is signed
- Sending of weekly reports to all banks on Mondays
- Preparing of monthly billing report for cards request by banks to account unit
- Dispatching of cards to the authorized card collectors from the bank
- Delivery of cards to the authorized card collectors from the bank
- Filling and signing of all bank request forms according to the card.
Other duties as assigned
JOB REQUIREMENTS
- Minimum of OND in any discipline.
- 1-2 years of cognitive experience in a reputable organization.
- Proficient in relevant computer applications
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening verbal and written communication skills
- Ability to handle stressful situation appropriately
- Customer focus and adaptability to different personality types
Ability to multi-task set priorities and manage time effectively.
KEY COMPETENCY REQUIREMENTS
Knowledge
Skill/Competencies
- Good communication skills
- Result oriented
- Multitasking skills
Required Experience:
Manager
DUTIES AND RESPONSIBILITIES:Forwarding of all bank jobs to issuing team to generateCapturingof daily card and PIN requests from banks into a trackerSending of dailyreport on card requests to banksRecording of all jobs in their different cards collection registerEnsuring all registers are be signed b...
DUTIES AND RESPONSIBILITIES:
- Forwarding of all bank jobs to issuing team to generate
- Capturingof daily card and PIN requests from banks into a tracker
- Sending of dailyreport on card requests to banks
- Recording of all jobs in their different cards collection register
- Ensuring all registers are be signed by card factory
- Ensuring Card movement folder from card factory is signed
- Sending of weekly reports to all banks on Mondays
- Preparing of monthly billing report for cards request by banks to account unit
- Dispatching of cards to the authorized card collectors from the bank
- Delivery of cards to the authorized card collectors from the bank
- Filling and signing of all bank request forms according to the card.
Other duties as assigned
JOB REQUIREMENTS
- Minimum of OND in any discipline.
- 1-2 years of cognitive experience in a reputable organization.
- Proficient in relevant computer applications
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening verbal and written communication skills
- Ability to handle stressful situation appropriately
- Customer focus and adaptability to different personality types
Ability to multi-task set priorities and manage time effectively.
KEY COMPETENCY REQUIREMENTS
Knowledge
Skill/Competencies
- Good communication skills
- Result oriented
- Multitasking skills
Required Experience:
Manager
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