NW Residential Services Coordinator–Sebastian Place Snohomish Co. (PT Flex. 20-37.5)

1000 HIRING BONUS!
CCS/NW is currently offering a $1000 hiring bonus to fill our P/T Flex. Residential Services Coordinator-Sebastian Place position until position is filled.

Hiring Bonus Criteria:

This one-time bonus will be paid (in 2 parts) in the following manner:

• $500 (taxable)after successful completion of the first 30 days of employment as an introductory period employee
• $500 (taxable) on the first paycheck as a regular employee following the successful completion of the 90-day introductory period (including any applicable extension

Part Time-Flex. position - (20-37.5 hours per week) - We are currently looking for candidates that have availability to be scheduled approximately between the hours of 10am - 6pm and must have some weekend availability).

Pay starts at $25.96 / hr. - $27.26 / hr. (D.O.E).

With COMPETITIVE BENEFITS INCLUDING:

• Generous PTO: Paid Sick Time Paid Vacation (15 days for F/T Employees) 11.5 Agency Paid Holidays plus 2 Personal Holidays
• Medical Dental Vision Basic Life/AD&D and Long-Term Disability
• Health Savings Account and Flexible Spending Account
• 403(b) Retirement Plan and Employer Contribution Pension Plan
• 2% Annual Longevity Increase
• Employee Assistance Program

Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.

Sebastian Place Veterans Housing located in Lynnwood WA provides 20 units of permanent supportive housing for highly vulnerable chronically homeless veteran adults in Snohomish County fulfilling a critical need in the community. With our partners Snohomish County and the Veterans Administration Catholic Community Services of Western Washington/NW will provide supportive services to the residents with a focus on long-term stability.

The Residential Services Coordinator is responsible for daily crisis management milieu relationship management and effective and safe daily building operation at Sebastian Place; a 20 unit permanent/ supportive housing project for highly vulnerable chronically homeless veteran adults. Residential Services Coordinators are part of a team of support staff for residents and building operations.

MAJOR DUTIES AND RESPONSIBILITIES:

• Interact and model appropriate professional behaviors with residents in the general milieu of Sebastian Place common areas.
• Coordinate and facilitate outside services with residents:
  • Contact outside service providers to schedule confirm and manage a variety of appointments.
• Provide outreach and engagement of service-resistant residents through creative resourceful strategies that build trust and confidence.
• Initiate facilitate and promote on-site recreational and therapeutic activities (such as but not limited to Community Garden & SUD Group coordination and Social engagement & enrichment activities).
• Acts as first responder to neighbor/community concerns promptly and professionally; ensure coordination with Manager and Housing Director as needed.
• Maintain safety and security by monitoring all common areas and enforcing program rules. Conduct at least one walk through of the property per shift.
• Respond to emergencies and initiate action as required including contact with emergency response systems; may include resident welfare checks.
• Ensure significant events involving residents and building operation activities are recorded accurately in daily log:
  • Read daily logs upon shift entry
  • Pass on all necessary information during shift overlap for seamless coverage
  • Elevate issues as appropriate to Supervisor
• Respond to resident complaints involving other residents; coordinate with manager CHS Building Manager VASH case managers and/or community partners as needed.
• Assess resident requests for maintenance lease issues rent payments order to evaluate for appropriate assistance and/or direction to CHS building staff or other relevant services.
• Participate in weekly staff meetings (including internal CCS programs CHS staff as needed and community partners).
• Attend trainings as needed/required.
• Other duties as assigned.

JOB CONDITIONS:

This position requires the employee to work in an environment where there may be exposure to blood bodily fluids and other potentially infectious material. Other exposures could include cleaning supplies chemicals involved in pest control paint and other materials used in building maintenance. Working conditions may include interruptions and interactions with angry persons.

MINIMUM:

• Experience working with individuals displaying a wide range of unpleasant and/or challenging behaviors.
• Must be available to work some weekend shifts.
• Experience working in veterans services.
• Ability to communicate and work effectively with staff from various backgrounds.
• Able to communicate effectively in with staff residents and community partners.
• Ability to learn crisis intervention skills and behavior management.
• Reliable transportation and WA State Drivers License/ WA State I.D.
• Active or ability to obtain a Food Handlers Permit.
• Active or ability to obtain CPR/First Aid training.
• Ability to work both independently and as a member of a team.
• Support and uphold the mission beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Applicant must successfully pass required background clearances prior to an offer of employment.

PREFERRED:

• Residential property management experience.
• Experience working with individuals with mental illness and/or substance abuse-addiction.
• Understanding of homelessness and various characteristics of the homeless adult population.
• Driving Clients - Proof of acceptable driving record (Driving Abstract-Employer version-full driving record required) and & proof of current automobile insurance.