Senior IT Operations Engineer II

Aledade

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profile Job Location:

Bethesda, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

As a Senior IT Operations Engineer II you will ensure that the organizations IT infrastructure and systems remain reliable secure and performing at peak efficiency. This role sits at the intersection of traditional systems administration and modern DevOps focusing on maintaining uptime automating manual processes and supporting the scalability of digital services while upholding rigorous compliance standards.

As a Senior IT Operations Engineer II you are responsible for the health and stability of our production environments. You will be a key driver in defining documenting and implementing Standard Operating Procedures (SOPs) across all critical IT systems. Beyond reactive troubleshooting you will proactively design resilient systems that prevent issues before they occur championing a culture of continuous improvement through automation and the mentorship of junior engineers.

As a strategic partner to Product Engineering and Security teams you will define and implement standard operating procedures for monitoring disaster recovery and change management ensuring all systems remain robust scalable and fully audit-ready (ITGC SOX SOC II Type II NIST etc.).

Primary Duties

    • Hybrid Infrastructure & Identity Development: Develop and deploy high-availability cloud computing architectures spearheading critical initiatives including on premise AD to Microsoft Entra migration modernizing complex cloud network engineering.
    • Automation & Modernization: Drive operational efficiency by replacing manual intervention leveraging advanced scripting (PowerShell Python) to build scalable self-healing production environments. Develop Modernize and manage the current VDI / Computing infrastructure in Azure.
    • System Reliability & Incident Governance: Lead the health of global systems through advanced observability (Datadog Wiz Sumo Logic) serving as the main contact for incident response root-cause analysis (RCA) and the evolution of proactive monitoring frameworks.
    • Security Compliance & Audit Readiness: Safeguard organizational assets by governing firewalls automated patching and security monitoring to ensure audit-readiness for ITGC SOX and SOC II Type II standards.
    • Resilience & Technical Standardization: Develop and validate robust Disaster Recovery (DR) and business continuity strategies to guarantee zero-downtime operations supported by a comprehensive library of technical documentation and Standard Operating Procedures (SOPs).

Minimum Qualifications

    • Bachelors degree in Information Technology Computer Science or a related field.
    • 6 years of experience in IT operations or similar roles with demonstrated expertise in system administration and cloud network management.
    • Strong analytical and problem-solving skills with a focus on user satisfaction and system efficiency.

Preferred KSAs

    • Strong proficiency in managing IT infrastructure and services including security network and systems administration.
    • Experience with IT compliance frameworks and security protocols.
    • Excellent communication and interpersonal skills to effectively support and collaborate with various departments.
    • Experience leading complex projects proactively identifying infrastructure gaps and driving solutions.

Physical Requirements

    • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
    • Availability for on-call duties 24x7 as necessary.
Who We Are:
Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014 and since then weve become the largest network of independent primary care in the country - helping practices health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally by creating value-based contracts across a wide variety of health plans we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients good for practices and good for society - and if youre eager to join a collaborative inclusive and remote-first culture - youve come to the right place.

What Does This Mean for You
At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles
Health dental and vision insurance paid up to 80% for employees dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!

At Aledade we dont just accept differences we celebrate them! We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit qualifications performance and business needs. All qualified candidates will receive consideration for employment without regard to age race color national origin gender (including pregnancy childbirth or medical conditions related to pregnancy or childbirth) gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation.


Required Experience:

Senior IC

As a Senior IT Operations Engineer II you will ensure that the organizations IT infrastructure and systems remain reliable secure and performing at peak efficiency. This role sits at the intersection of traditional systems administration and modern DevOps focusing on maintaining uptime automating ma...
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Key Skills

  • Environment
  • Fund Management
  • Cabling
  • J2EE
  • Document Control Management

About Company

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Aledade works with independent practices, health centers, and clinics to build and lead Accountable Care Organizations (ACOs) anchored in primary care.

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