Sr. Software Engineer

FORTNA

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profile Job Location:

Hanoi - Vietnam

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

FORTNA partners with the worlds leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives we design and deliver solutions powered by intelligent software to optimize fast accurate and cost-effective order fulfillment and last mile delivery. Our people innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy distribution center operational design and implementation material handling automated equipment robotics and a comprehensive suite of lifecycle services.

At FORTNA we believe in fostering a workplace that isnt just a job but a movement a collective effort to redefine success and transform challenges into opportunities. Join the Movement encapsulates our commitment to a workplace culture that thrives on collaboration celebrates diversity and empowers every individual to contribute to something greater than Team. Our Approach.

PRIMARY RESPONSIBILITIES INCLUDE:

  • Goal Ownership: Take responsibility for individual and department goals as agreed upon with the Software Manager.
  • Advanced Troubleshooting & Solutions: Perform in-depth troubleshooting and implement permanent solutions for recurring issues.
  • System Expertise & Incident Management: Demonstrate a strong understanding of Warehouse Execution Systems (WES) / Warehouse Control Systems (WCS) to ensure timely resolution of critical incident tickets (P1/P2) while documenting resolution steps and conducting Root Cause Analysis (RCA).
  • Stakeholder Communication & Accountability: Maintain availability accountability and clear communication with customers and key stakeholders when clarifying investigating and resolving escalated incident tickets.
  • Flexible Shift Work: Ensure adherence to the flexible shift schedule where team members work five days per week totaling 40 hours with two days off - one on the weekend and one on a weekday. This structure helps maintain sufficient resource availability including during holidays and weekends while ensuring software support coverage 16/7 (16 hours per day 7 days per week).
  • Mentorship & Support: Guide and mentor Junior Software Engineers on troubleshooting and resolving incident tickets.

REQUIRED QUALIFICATIONS:

  • Education: Bachelors degree in computer science or a related field.
  • Technical Expertise: At least 5 years of experience in Java enterprise application development and concurrent programming.
  • Language Proficiency: Proficiency in English.
  • Troubleshooting & Development: Experience in technical troubleshooting and software development.
  • Technology Stack: Experience with Linux Docker Oracle PostgreSQL and Microservices.
  • Communication & Collaboration: Excellent oral and written communication skills with the ability to articulate technical concepts to project members and stakeholders; must be a team player who collaborates well with both technical and non-technical resources.
  • Soft Skills: Strong interpersonal organizational time management and problem-solving skills.
  • Maintenance Experience (Plus): Prior experience working on maintenance projects or customer support is a plus

Required Experience:

Senior IC

FORTNA partners with the worlds leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives we design and deliver solutions powered by intelligent software to optimize fast accurate and...
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Key Skills

  • Spring
  • .NET
  • C/C++
  • Go
  • React
  • OOP
  • C#
  • Data Structures
  • JavaScript
  • Software Development
  • Java
  • Distributed Systems

About Company

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Fortna is an end-to-end design-build firm solving complex omnichannel & eCommerce distribution challenges with expertise, software & automation, click here to learn more!

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