Best Western Chalmette Houseman

JOB DESCRIPTION- House person

Summary/Objective To perform a combination of tasks which maintains the hotel premises in a clean and orderly manner thereby contributing to a pleasant positive experience

Essential Functions

1. Greets and welcomes guests.

2. Cleans and maintains all public storage and back of the house areas.

3. Cleans guest rooms upon request by management.

4. Handle and completes all guests requests immediately.

5. Dust vacuums mops all public areas including hallways and breakfast area

6. Removes trash throughout the day in all common areas including outside

7. Assist room attendants on the floor with supplies when instructed

8. Assist laundry in folding and washing

9. Cleans and maintains public restrooms throughout the day

10. Function as maintenance when maintenance person is absence.

11. Follow all OSHA policies and guidelines.

12. Insure the safety of our guests property assets; never open door for guests who forgot their key (redirect them back to the front desk)

Competencies

1. Customer/Client Focus.

2. Stress Management/Composure.

3. Thoroughness.

Supervisory Responsibility This position has no supervisory responsibilities and reports to housekeeping supervisor or front office manager and general manager.

Work Environment this job operates in a hotel / public environment. This role routinely uses standard machinery equipment such as carpet extractor vacuum Ozone machine and laundry equipment.

Physical Demands the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand walk; uses hands or feel and reach with hands and arms able to lift 30-50 lbs.

Position Type/Expected Hours of Work this is a full-time or part time position regularly requiring long hours and frequent weekend work.

Travel some travel needed for brand certification..

Required Education and Experience

1. High school diploma or GED certificate.

2. Customer service background.

Additional Eligibility Qualifications none required for this position.

Other Duties Please note this job description is designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice