Senior Digital Product Owner Commercial & Personal Injury - 12 Months
Job No: 678371
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Fix Term Full Time Max Term Full Time
Insurance
Pay Band 5
Senior Digital Product Owner Commercial & Personal Injury
12 Month Fixed Term Contract
Location: Sydney Melbourne or Brisbane
About the Role
Are you passionate about digital transformation and customer experience Suncorp is seeking a Senior Digital Product Owner to join our Commercial and Personal Injury (C&PI) team for a 12-month fixed term contract. This role can be based in Sydney Melbourne or Brisbane.
As a Senior Digital Product Owner you will drive the delivery of key business initiatives across our C&PI sales applications. Youll be accountable for enhancing digital assets ensuring regulatory compliance and optimising customer experiences within our Insurance business. Your leadership will be instrumental in a major Commercial Sales application upgrade project with opportunities to lead other digital sales projects throughout the year.
Key Responsibilities
Lead squad and technology teams in the Commercial replatforming project to upgrade sales applications.
Plan and deliver projects/initiatives ensuring continuous optimisation of the digital customer experience.
Ensure regulatory compliance within C&PI sales funnels.
Develop and deliver the digital experience program of work and roadmap to meet business targets.
Oversee successful delivery and implementation of solutions including acceptance criteria testing and release activities.
Maximise squad value enabling effective high-value solutions.
Gather analyse and refine requirements in collaboration with stakeholders and project teams.
Represent the business in technology enhancement and defect prioritisation.
Maintain oversight of a portfolio of initiatives and provide regular status updates to stakeholders.
Act as the primary liaison between stakeholders customers and squads to ensure alignment and transparency.
Collaborate with Digital Customer leadership and other Product Owners to maximise efficiency and value.
Build strong relationships with customers placing their needs at the heart of decisions.
Proactively identify and manage risks issues and blockers promoting strong risk maturity and awareness.
About You
Relevant tertiary qualification in Technology or Commerce/Marketing (desired)
Product Owner Certification (desired)
Minimum 8 years in insurance and/or financial services
Minimum 4 years in the Digital Domain (Design/UX Conversion digital best practices)
Minimum 4 years in Customer experience management
Minimum 4 years working with Technology delivery teams asset management APIs
Minimum 4 years project delivery experience
Key Skills & Competencies:
Strong project delivery leadership in Agile environments
Business acumen and understanding of key business drivers
Technical literacy in digital products and assets
Strategic and digital portfolio planning
Advanced data literacy and analytical skills
Excellent communication and stakeholder engagement
Negotiation and influencing skills including with senior leadership
Adaptability to fast-paced continuously changing environments
What we can offer you:
Discounts and offers on a range of insurance products
A range of flexible working and leave options
Invest in your brighter future with ongoing study support and career development programs.
Give back to our communities with payroll giving donation matching and paid volunteer leave.
Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time
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Senior IC
Senior Digital Product Owner Commercial & Personal Injury - 12 MonthsJob No: 678371 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various Fix Term Full Time Max Term Full Time Insurance Pay Band 5Senior Digital Product Owner Commercial & Personal Injur...
Senior Digital Product Owner Commercial & Personal Injury - 12 Months
Job No: 678371
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Fix Term Full Time Max Term Full Time
Insurance
Pay Band 5
Senior Digital Product Owner Commercial & Personal Injury
12 Month Fixed Term Contract
Location: Sydney Melbourne or Brisbane
About the Role
Are you passionate about digital transformation and customer experience Suncorp is seeking a Senior Digital Product Owner to join our Commercial and Personal Injury (C&PI) team for a 12-month fixed term contract. This role can be based in Sydney Melbourne or Brisbane.
As a Senior Digital Product Owner you will drive the delivery of key business initiatives across our C&PI sales applications. Youll be accountable for enhancing digital assets ensuring regulatory compliance and optimising customer experiences within our Insurance business. Your leadership will be instrumental in a major Commercial Sales application upgrade project with opportunities to lead other digital sales projects throughout the year.
Key Responsibilities
Lead squad and technology teams in the Commercial replatforming project to upgrade sales applications.
Plan and deliver projects/initiatives ensuring continuous optimisation of the digital customer experience.
Ensure regulatory compliance within C&PI sales funnels.
Develop and deliver the digital experience program of work and roadmap to meet business targets.
Oversee successful delivery and implementation of solutions including acceptance criteria testing and release activities.
Maximise squad value enabling effective high-value solutions.
Gather analyse and refine requirements in collaboration with stakeholders and project teams.
Represent the business in technology enhancement and defect prioritisation.
Maintain oversight of a portfolio of initiatives and provide regular status updates to stakeholders.
Act as the primary liaison between stakeholders customers and squads to ensure alignment and transparency.
Collaborate with Digital Customer leadership and other Product Owners to maximise efficiency and value.
Build strong relationships with customers placing their needs at the heart of decisions.
Proactively identify and manage risks issues and blockers promoting strong risk maturity and awareness.
About You
Relevant tertiary qualification in Technology or Commerce/Marketing (desired)
Product Owner Certification (desired)
Minimum 8 years in insurance and/or financial services
Minimum 4 years in the Digital Domain (Design/UX Conversion digital best practices)
Minimum 4 years in Customer experience management
Minimum 4 years working with Technology delivery teams asset management APIs
Minimum 4 years project delivery experience
Key Skills & Competencies:
Strong project delivery leadership in Agile environments
Business acumen and understanding of key business drivers
Technical literacy in digital products and assets
Strategic and digital portfolio planning
Advanced data literacy and analytical skills
Excellent communication and stakeholder engagement
Negotiation and influencing skills including with senior leadership
Adaptability to fast-paced continuously changing environments
What we can offer you:
Discounts and offers on a range of insurance products
A range of flexible working and leave options
Invest in your brighter future with ongoing study support and career development programs.
Give back to our communities with payroll giving donation matching and paid volunteer leave.
Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time