System Administrator
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Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Junior Systems Administrator / Tier 2 Support Technician provides hands-on technical support and system administration for enterprise Windows and Red Hat environments in regulated mission-critical settings. This role supports federal healthcare pharmaceutical and private-sector organizations by administering Active Directory managing endpoint deployments enforcing security controls and resolving Tier 2/3 incidents. The position requires strong troubleshooting skills experience with modern device management tools and the ability to operate within SLA-driven service environments.
Key Responsibilities
- Administer and maintain Active Directory user accounts security groups permissions and authentication policies
- Provide Tier 2 / Tier 3 technical support for Windows 10/11 Windows Server and Red Hat systems
- Deploy reimage and configure endpoints using SCCM Intune and PXE imaging
- Perform system patching OS upgrades BIOS and firmware updates
- Configure and support Azure AD Multi-Factor Authentication (MFA) PIV authentication and BitLocker recovery
- Monitor manage and resolve incidents using ServiceNow while meeting SLA requirements
- Support Windows and macOS systems in regulated enterprise environments
- Utilize PowerShell to manage user accounts mailboxes and permissions
- Assist with endpoint security asset management and compliance controls
- Mentor and support Tier 1 technicians as needed
- Maintain technical documentation and follow federal IT best practices
Required Skills & Technologies
- Windows Server Windows 10/11
- Active Directory Azure AD
- Red Hat Linux administration
- SCCM Intune PXE Imaging
- MFA PIV BitLocker
- Patch Management & Endpoint Security
- ServiceNow
- PowerShell scripting
- Tier 2 / Tier 3 Desktop & Systems Support
Education & Certifications
- Bachelors degree in Business Administration or related field
- Associate degree in Mass Communications or related field
- CompTIA A
- Microsoft Certified Database Administrator
- CompTIA Security (expected)
Experience Level
6 years of experience supporting enterprise IT environments across federal and commercial organizations.
Required Experience:
Unclear Seniority
Key Skills
- Active Directory
- VMware
- Computer Networking
- Microsoft Windows Server
- Solaris
- Windows
- Linux
- SAN
- Shell Scripting
- System Administration
- Dns
- CentOS
