Credit and Collections Supervisor

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

TITLE: Credit & Collections Supervisor
TYPE: Permanent
LOCATION: Irving TX (Hybrid)
INDUSTRY: Multi-Entity / Shared Services Environment

COMPANY INFO

Our client is a national acquisition-driven organization operating across multiple states with a centralized shared-services model. The business supports a portfolio of operating companies and functions with strong governance internal controls and reporting discipline similar to a publicly traded environment.

ROLE

The Credit & Collections Supervisor is a key member of the Accounts Receivable leadership team and is responsible for overseeing credit and collections operations across a high-volume multi-entity environment. This role supervises a team of collections professionals while remaining hands-on with escalations lien activity credit approvals and risk management.

The position partners closely with Controllers Sales and Operations to protect cash flow enforce credit policy and support business continuity during periods of growth system change and acquisition integration.

EXP / REQUIREMENTS

Leadership & Operations

Supervise and develop a team of 57 collections specialists and senior specialists
Oversee daily collections activity escalations and performance against KPIs and SLAs
Approve credits refunds third-party collection referrals and write-offs within policy thresholds
Maintain responsibility for bad debt reserves and monthly AR close activities

Credit Liens & Compliance

Serve as company signatory for unconditional lien documents
Manage lien-related processes including preliminary notices waivers filings and releases
Maintain current knowledge of lien law credit protocols and compliance requirements
Enforce SOPs internal controls and audit-ready documentation

Analytics Systems & Growth

Analyze aging trends and collection effectiveness; deliver actionable reporting to leadership
Drive process improvement and automation initiatives
Act as SME for ERP upgrades reporting enhancements and UAT
Support acquisition integrations and ERP migrations

Experience & Technical Skills

7 years of progressive collections experience
5 years in a supervisory or lead capacity
Experience in high-volume multi-entity or shared-services environments
ERP experience required (Microsoft Dynamics 365 F&O strongly preferred)
Advanced Microsoft Excel skills (Pivot Tables reporting analytics)
Experience with ticketing or case management systems and automation tools

Education

Associate degree required; Bachelors degree preferred

TITLE: Credit & Collections Supervisor TYPE: Permanent LOCATION: Irving TX (Hybrid) INDUSTRY: Multi-Entity / Shared Services Environment COMPANY INFO Our client is a national acquisition-driven organization operating across multiple states with a centralized shared-services model. The business suppo...