Customer Support Specialist – German Speaker

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

YouTube Customer Support Specialist (PPS) German Speaker

Location: LACS Santos Spain
Work Model: On-site
Start Dates: 2 February 2026 16 February 2026
Languages: German (Fluent)

Working Hours:

Rotative shifts Monday to Sunday
Shifts between 08:00 00:00
Shuttle service provided for late shifts

Role Overview

As a YouTube Customer Support Specialist you will assist users with platform-related inquiries ensuring high service quality and user satisfaction.

Key Responsibilities

Handle customer inquiries via multiple channels
Provide guidance and support related to YouTube services
Troubleshoot basic issues and escalate when needed
Maintain high customer satisfaction standards

Requirements

German fluency required
Experience not mandatory (training provided)

Salary & Benefits

Base salary (no experience): 15260 gross per year
Signing bonus: (depending on profile)

YouTube Customer Support Specialist (PPS) German Speaker Location: LACS Santos Spain Work Model: On-site Start Dates: 2 February 2026 16 February 2026 Languages: German (Fluent) Working Hours: Rotative shifts Monday to Sunday Shifts between 08:00 00:00 Shuttle service provided for late shi...