Senior Manager, GTM Revenue Analytics

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Where we work

Udemy is a global company headquartered in San Francisco with additional U.S. offices in Denver and Austin and international hubs in Australia India Ireland Mexico and Türkiye. This is an in-office position requiring three days a week in the office (Tuesday Wednesday Thursday) and flexibility on Mondays and Fridays.

About your skills:

• Youre an analytics leader whos passionate about turning raw data into meaningful insight and action. You know that great analysis doesnt just explain what happened; it helps people understand why it matters and what to do next.

• You thrive in cross-functional environments and have direct experience partnering closely with GTM Operations Sales and Customer Success teams.

• Youre curious a fast learner and constantly thinking about how to scale your impact through automation and proactive insight. Youre equal parts technical and communicative and the intersection of analytics and storytelling excites you.

• You have strong management and coaching skills that allow you to actively listen ask the kind of questions and elevate the performance of the team members youll be managing.

About the Role:

This Senior Manager GTM Revenue Analytics role exists to ensure Udemy Businesss revenue engine is measurable predictable and scalable providing leadership with clear visibility into pipeline health retention performance and growth opportunities across the full customer lifecycle.

This position involves designing measuring and tracking non-product experiences across the entire lifecycle driving visibility transparency and accountability for revenue growth within the GTM Operations function. This role is ideal for an analytics leader who enjoys operating at the intersection of data GTM strategy and executive decision-making.

The role will report directly to the Senior Director of Udemy Business Analytics.

What youll be doing:

Strategic and People Leadership:

• Partner with Udemy Business leadership to proactively surface insights that inform strategic decisions and drive outcomes.

• Lead and manage a team of 5-7 analytics/data science professionals providing strategic direction and guidance to support Udemys GTM Operations functions.

• Build hire and develop a high-performing analytics team mentor team members to grow their technical skills and cross-functional influence and set clear expectations and accountability.
  

Analytics and Data Science Leadership:

• Establish best practices for dataset creation pipelining and metric standardization to build up a trusted analytical foundation.

• Lead the application of data science and statistical tactics such as regression time-series modeling and other predictive modeling to forecast key business metrics and build alerting mechanisms to spot areas of risk early.

• Provide thought leadership and hands-on support for our teams approach to dashboarding and business intelligence (built in Tableau and Databricks).
  

Revenue and GTM Performance:

• Monitor the sales pipeline from lead to conversion tracking and analyzing relevant metrics to provide actionable insights.

• Establish and maintain KPIs across Sales Customer Success and Marketing supporting the rhythm of the business through regular reporting.

• Conduct monthly and quarterly analysis of customer retention across all segments tracking and reporting on ARR ACV and customer counts by industry segment.

• Evaluate business performance diagnose root causes and provide proactive data-driven insights to stakeholders in the Sales Operations Customer Success Operations and Marketing teams.

• Make recommendations to improve business partners productivity and performance actively reviewing and identifying leading and lagging indicators.
  

Cross-functional Partnership and Data Storytelling:

• Partner with GTM Operations Sales Customer Success and Marketing to evaluate influence and optimize sales and customer success processes through data measurement and insight.

• Act as a trusted thought partner to a range of cross-functional stakeholders across Udemy fostering collaboration and synergy.

• Drive alignment on business definitions success metrics and technical implementations in partnership with GTM Operations.

What youll have:

Leadership and Communication:

• 3-5 years of experience managing and developing analytics and/or data science teams.

• Strong executive communication skills with the ability to translate complex analysis into clear actionable insights.

GTM and SaaS Experience:

• 6-10 years of experience in analytics revenue operations or GTM-related roles within a B2B SaaS environment.

• Deep understanding of SaaS revenue metrics and lifecycle dynamics (pipeline ARR retention expansion).

• Hands-on experience working with Salesforce data and partnering with Sales Marketing Customer Success and GTM Operations.

Analytics Data Science and Technical Skills:

• Advanced SQL expertise and experience working in modern data platforms (e.g. Databricks).

• Solid foundation in analytics and data science methods including experimentation regression time-series analysis and forecasting.

• Python experience for statistical analysis modeling automation and analytics workflows.

• Experience leveraging AI-powered tools to improve analytics efficiency accelerate insight generation or enhance stakeholder self-service.

Business Intelligence Data Foundations and Execution:

• Proven expertise with BI tools such as Tableau and a strong point of view on dashboarding best practices.

• Familiarity with data modeling and analytics pipelines using tools like DBT Airflow or similar technologies.

• Strong execution and ownership mindset with the ability to manage multiple priorities and deliver results in a fast-paced environment.

Posting Date: January 13 2026

Application Window:

We anticipate the application window will be open until February 7 2026. Based on business needs this opportunity may remain posted beyond or closed before the anticipated application window.

Why work here

Youll grow here.
Learning is part of the job. Youll get full access to Udemy courses a monthly UDay to invest in yourself and a budget to spend on whatever helps you improve. Many people are diving into AI lately but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. Youll have the space and tools to experiment apply and get better at using AI in practical ways.

Youll own your work.
We trust people to lead make decisions and follow through. You dont need to wait for permission or layers of approval to have an impact.

Youll build with others.
We collaborate openly and shape ideas together. Everyone has a voice and good thinking is welcomed from any direction.

Youll see your impact.
What you build helps people grow their skills change their careers or find a path forward. Youve got the experience why not use it to help others gain theirs

Bring your curiosity. Well bring the platform and the support. Lets LEARNtogether.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our Australia Benefits India Benefits Ireland Benefits Mexico BenefitsTurkiye Benefits & US Benefitspages to get an understanding of some of the benefits we offer. For details on region-specific benefits please refer to the information provided during the hiring process.

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