Fundraising Database Officer

AI Disclosure Statement

We do not use artificial intelligence (AI) to automatically screen or select candidates for interview. AI may be used in the hiring process to assist our recruitment team by:

• Summarizing recruiter or hiring manager notes and
• Conducting limited keyword searches for specific jobrelated criteria.

However every application is reviewed by a qualified human to assess transferable or similar experience regardless of any AIassisted preliminaries.

Vacancy Notice

This posting is for a an existingposition and is not intended to create an ongoing candidate pool for future openings. Qualified applications will be individually assessed for this role only.

Applications will be accepted until 09:00am EST on Tuesday January 27 2026

At the core ofDoctors Without Borders/Médecins Sans Frontières (MSF) Canadas identity is a commitment to medical ethics independence neutrality and go where peoples medical needs are greatest. These ideals have driven every aspect of our work from medical care and logistical coordination to finance and communications since MSF was established in 1971.

The Fundraising systems Database Officer role is to manage data integration data integrity and quality across critical systems within the Fundraising department and to ensure business rules are functioning correctly. They will support MSF Canadas fundraising strategy by ensuring the relevancy and utility of the database of record.

MSF Canada is looking for someone who will be responsible for:

• Serve as a subject matter expert providing additional coaching and training on Raisers Edge LO Omatic and ReceipterPro.
• Using the CRM to enhance customer or donor relationships improve engagement strategies by serving as a subject matter expert for the Fundraising team.
• Troubleshoot investigate and provide resolution options to escalated issues.
• Manage data across the Fundraising systems ensuring data hygiene by supporting data cleanup projects and championing best practices.
• Monitors the flow of data finding and reconciling the differences between systems.
• Ensure proper functioning of systems and system adherence to business rules.

CLICK HERE for complete description.

The successful candidate will bring to MSF Canada:

• Demonstrated experience in database administration and proficiency with query building importing exporting and reporting
• Advanced knowledge of CRM systems (especially Raisers Edge) with ability to diagnose and remedy issues
• Ability to communicate technical information to audiences with differing knowledge of systems explaining diagnosis of issues as well possible resolutions
• Ability to develop implement refine and document processes
• High proficiency using MS Office software including Word and Excel
• Knowledge of tax receipting regulation and basic understanding of fundraising and accounting
• Commitment to MSF Principles and cross cultural awareness
• Proficiency in verbal and written English

MSF Canada will provide the following benefits (prorated to contract length):

• Starting 4 weeks of vacation per year
• Access to an Employee and Family Assistance Program (EFAP)
• Flexible work hours and a hybrid working model
• An accessible open concept shared office space with bookable workstations (consisting of sit/stand desks swivel chair laptop with dock and double monitors) and various sized meeting rooms
• A commitment to incorporating equity diversity and inclusion in everything
• 5% RRSP contributions (no employee matching required)
• Health Spending Account
• Lifestyle Spending Account
• Group insurance (Life Dependent Life AD&D)
• Peace of Mind plan (prescription drug coverage accidental dental hospital care etc.)
• Annual professional development budget
• A positive and innovative office culture is based on core values of humanity integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to .

MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.

Application questions are in lieu of a cover letter. Please provide only your resume.