Administrative Client Support and Outreach
- Answer incoming calls regarding home care services and follow established procedures to onboard new clients.
- Educate prospective clients about service offerings and provide referrals for needs outside the companys scope of care.
- Conduct follow-up calls with past prospective clients.
- Perform scheduled outreach calls to social workers regarding pending discharges who may require home care services.
- Maintain accurate and up-to-date records in the companys CRM system.
- Continuously update and clean up the referral source database.
- Build and maintain referral relationships within designated partners
- Manage calendar make appointments write and draft emails for Business Dev. Manager
Marketing Social Media and Content Creation
- Assist the Business Development Manager with marketing campaigns community events and outreach activities.
- Create social media posts and manage social media accounts for company and Business Dev. Manager (Facebook Instagram Linkedin Website)
- Write relevant content for the company website/ blog.
- Create seasonal newsletter for current clients and prospects.
- Assist with the organization and maintenance of marketing collateral.
- Create and edit Bayshore Home Care documents using Canva.
Qualifications
- Exceptional oral written and phone skills
- Proficiency in computer skills to include Microsoft Word Excel Canva as well as social media platforms with the ability to learn and utilize other software applications
- Patient flexible and professional when taking direction and can juggle multiple priorities at a quick pace
- Home care knowledge preferred
- Must be able to pass AHCA background requirements -
Required Experience:
Junior IC
Administrative Client Support and OutreachAnswer incoming calls regarding home care services and follow established procedures to onboard new clients.Educate prospective clients about service offerings and provide referrals for needs outside the companys scope of care.Conduct follow-up calls with pa...
Administrative Client Support and Outreach
- Answer incoming calls regarding home care services and follow established procedures to onboard new clients.
- Educate prospective clients about service offerings and provide referrals for needs outside the companys scope of care.
- Conduct follow-up calls with past prospective clients.
- Perform scheduled outreach calls to social workers regarding pending discharges who may require home care services.
- Maintain accurate and up-to-date records in the companys CRM system.
- Continuously update and clean up the referral source database.
- Build and maintain referral relationships within designated partners
- Manage calendar make appointments write and draft emails for Business Dev. Manager
Marketing Social Media and Content Creation
- Assist the Business Development Manager with marketing campaigns community events and outreach activities.
- Create social media posts and manage social media accounts for company and Business Dev. Manager (Facebook Instagram Linkedin Website)
- Write relevant content for the company website/ blog.
- Create seasonal newsletter for current clients and prospects.
- Assist with the organization and maintenance of marketing collateral.
- Create and edit Bayshore Home Care documents using Canva.
Qualifications
- Exceptional oral written and phone skills
- Proficiency in computer skills to include Microsoft Word Excel Canva as well as social media platforms with the ability to learn and utilize other software applications
- Patient flexible and professional when taking direction and can juggle multiple priorities at a quick pace
- Home care knowledge preferred
- Must be able to pass AHCA background requirements -
Required Experience:
Junior IC
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