Help Desk Support II

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide

Job Title: Help Desk Support: II

Location: Houston TX 77002

Duration: 6 Months

Job Type: Contract

Work Type: Onsite

Job Description:

Provides first level IT support for all end-users via telephone email or chat
Troubleshoots and resolves hardware software and voice/data communication systems issues
Escalates calls when appropriate
Writes concise informative service tickets
Follows up on all tickets in a timely manner and pursues issues through to resolution

Requirements:

3 to 5 years of relevant experience
Requires experience using ticketing systems and writing technical support reports and documentation
Must possess broad knowledge and proficiency with popular operating systems Azure InTune O365 application software desktop and laptop computers printers and networks

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide Job Title: Help Desk Support: II Location: Houston TX 77002 Duration: 6 Months Job Type: Contract Work Type: ...