Front Desk Executive – Fitness Studio
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview:
We are looking for a confident and customer-oriented Front Desk Executive to manage reception activities and drive membership sales for a well-established Fitness Studio. The role combines customer service lead handling and sales conversion to ensure smooth studio operations and business growth.
Job Responsibilities:
- Manage front desk operations and welcome walk-in clients professionally.
- Handle membership inquiries explain fitness programs and convert leads into sales.
- Manage calls WhatsApp inquiries and follow-ups with prospective members.
- Maintain member records attendance logs and payment details.
- Coordinate with trainers and management for class schedules and client requirements.
- Support promotional activities offers and referral programs.
- Ensure the reception area is organized clean and presentable.
- Handle basic billing receipts and daily sales reporting.
- Address customer concerns and ensure high levels of client satisfaction.
Job Requirements:
- Graduate with minimum one year experience.
- Prior experience in sales front desk or customer service preferred.
- Freshers are welcome and training will be provided.
- Strong communication and convincing skills.
- Basic computer knowledge (MS Excel CRM billing software).
- Pleasant personality with a customer-focused approach.
- Ability to work in shifts and handle targets.
Company benefits and incentives: Fixed salary weekly incentives on targets.
Timings: 7.00 am to 12.30 noon and 4.30 pm to 9.30 pm
Location: VASCO MAPUSA MARGAO PANJIM
Key Skills
- Acting
- Bilingual
- Hibernate
- Front Office
- Arabic
