Location:
2727 N Central Ave Phoenix Arizona 85004 United States of AmericaInstructional Designer (U-Haul University)
About the Role
The Instructional Designer at U-Haul University (UHU) is responsible for designing developing and maintaining high-quality learning solutions that support operational performance across the organization. This role partners closely with subject-matter experts (SMEs)to translate processes into clear consistent and scalable learning experiences. The focus is on production accuracy and learner impact while supporting business unit initiatives.
Key Responsibilities
Design and develop onlinelearning solutions using sound instructional design principles and adult learning theory.
Build and maintain eLearning courses using tools such as Articulate Rise 360 and Storyline including assessments and knowledge checks.
Create supporting materials such as job aids guides and resources to reinforce on-the-job performance.
Ensure course content is accurate current and aligned with UHU standards and terminology.
Manage multiple course projects simultaneously meeting established production timelines and quality expectations.
Review and update existing courses to improve clarity consistency and effectiveness.
Collaborate with LMS reporting and media partners to support deployment and measurement of learning.
Required Qualifications
Bachelors degree in Instructional Design Education Learning & Development or a related field or equivalent practical experience.
3 years of instructional design experience in a corporate or enterprise learning environment.
Hands-on experience with eLearning authoring tools (Articulate Rise 360 and/or Storyline Adobe Creative).
Strong written communication skills with the ability to simplify complex operational content.
Proven ability to manage workload prioritize projects and deliver against deadlines.
Preferred Qualifications
Experience designing training for operations field logistics or compliance-driven environments.
Familiarity with U-Haul systems terminology or Traffic and Field workflows.
Experience working within an LMS and using learning data to inform updates and improvements.
Understanding of accessibility standards and learner-centered design best practices.
Experience collaborating in fast-paced production-focused learning teams.
U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
IC
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