Snapology Operations Manager
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Job Location:
Williamson County, TN - USA
Yearly Salary:
$ 27000 - 36000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free uniforms
- Paid time off
- Training & development
The Operations Manager oversees the daily execution coordination and quality control of all STEAM enrichment programs across Cedar Park Leander Round Rock Liberty Hill and Georgetown. This role ensures classes camps birthday parties and events run smoothly by managing instructors schedules curriculum supplies partner relationships and customer communication. The Operations Manager serves as the primary operational link between instructors partners customers and ownership.
- Schedule instructors and assistants for programs and events
- Manage coverage for absences and last-minute changes
- Assign assistants based on enrollment needs
- Communicate schedules and updates clearly
- Manage hiring (postings screening interviews references)
- Support new staff onboarding
- Manage program and event logistics from booking through post-completion
- Confirm details with customers (date time headcount staffing activities)
- Conduct regular follow-ups for upcoming events
- Facilitate programs as needed
- Conduct outreach to prospective partners
- Coordinate schedules logistics and expectations with partners
- Ensure facility access (rooms tables chairs) for instructors
- Monitor enrollment and provide rosters to instructors and partners
- Distribute Snapology curriculum to instructors
- Print laminate organize and inventory curriculum and instructional materials
- Ensure curriculum delivery timelines are met
- Support instructors in curriculum implementation and student needs
- Plan and facilitate staff training
- Oversee supplies kits devices consumables swag and apparel
- Prepare kits for programs and events
- Track and resolve missing or damaged equipment
- Respond to emails and phone calls
- Manage communications for field trips and specialized events
- Address instructor and parent concerns and escalate major issues to ownership
- Oversee incident reporting and documentation
- Respond immediately to safety or major incidents
- Collaborate with parents and ownership on behavioral and accommodation needs
- Provide operational updates during weekly meetings
- Track event leads staffing needs and program demand
- Identify risks staffing gaps and upcoming needs
- Clear background check and Texas HHS CBCU fingerprinting (applicant expense)
- Strong organizational and time-management skills
- Ability to manage multiple systems and priorities
- Excellent written and verbal communication
- Experience coordinating staff schedules and events
- Comfortable working with children parents and partners
- Strong problem-solving skills
- Basic administrative and inventory management skills
- Ability to build creatively with LEGO bricks
- Experience in education enrichment or youth programs
- Familiarity with scheduling/operations systems
- Team leadership experience
- Proficiency in Excel Word Google Workspace Outlook Canva and iOS (iPads)
- Experience with coding robotics and classroom management
- Understanding strategies for learning differences and neurodivergence
- Ability to lift transport and store program supplies
- Flexible scheduling with availability for some evenings and weekends
- On-site presence during programs as needed
- Guaranteed 250 paid days; 2530 hours/week with more hours during peak seasons
- Programs are fully staffed and run smoothly
- Instructors are prepared and supported
- Partners and customers receive timely professional communication
- Supplies and curriculum are organized
- Growth in enrollment and number of programs offered
Snapology is the #1 STEAM enrichment franchise in the country! Youll love our core values and curriculum. Snapologys approach is based on proven research that childrens best learning experiences come from actively creating designing interacting and inventing. Our program structure is flexible allowing teachers to adapt to the needs of each group of students from Pre-K through Middle School while allowing children to progress and explore at their own pace. We provide training and complete curriculum. Youll have everything you need at your fingertips.
Add to your experience develop your skill set and realize your potential with our team!
Take a look at our open positions and apply today!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Snapology Corporate.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Discover innovative STEAM programs, classes and camps for kids at Snapology. Ignite your child's learning through hands-on activities.
