Location: Gurugram/Mumbai
About Exotel
Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Consumer Durables E-commerce Healthcare and Education.
Customer expectations are evolving and businesses face the challenge of balancing the need for increased revenue optimized costs and exceptional customer experience (CX). Exotel steps forward as your transformative partner offering an AI-powered communication solution to address all three!
About the Role
At Exotel we help leading businesses to transform customer conversations at scale. As an Enterprise Sales Manager Retail you will own large complex enterprise deals selling AI-powered Voice Bots Conversational AI CCaaS and CPaaS solutions.
This is a quota-carrying individual contributor role with full ownership of the enterprise sales cycle.
What Youll Do
Own end-to-end enterprise sales cycles across accounts like Zomato Swiggy Meesho etc
Drive new logo acquisition and strategic account expansion
Position AI & Voice Bots as levers for CX improvement cost optimisation and compliance
Engage CXOs Digital CX IT and Operations leaders
Lead discovery solutioning pricing and contract negotiations
Partner with Product Pre-sales and CX teams to close complex deals
Maintain strong pipeline hygiene and forecast accuracy
Success Metrics
Enterprise revenue and pipeline targets
AI & Voice Bot deal contribution
Deal size win rates and forecast accuracy
What Were Looking For
Conversational AI Core: 7 years of experience in Enterprise Sales specifically within Conversational AI NLP or Bot platforms.
Strategic Pedigree: A proven track record of selling complex AI automation solutions to large-scale high-growth consumer tech brands.
Technical Fluency: You understand the nuances of Intent Recognition ASR TTS and LLMs and can explain their business value to non-technical stakeholders.
Who Will Succeed
Enterprise sellers who thrive in long complex sales cycles
Professionals are comfortable selling AI with clear business outcomes
Self-driven outcome-oriented and consultative in approach
Required Experience:
Manager
Location: Gurugram/MumbaiAbout ExotelExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries ...
Location: Gurugram/Mumbai
About Exotel
Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Consumer Durables E-commerce Healthcare and Education.
Customer expectations are evolving and businesses face the challenge of balancing the need for increased revenue optimized costs and exceptional customer experience (CX). Exotel steps forward as your transformative partner offering an AI-powered communication solution to address all three!
About the Role
At Exotel we help leading businesses to transform customer conversations at scale. As an Enterprise Sales Manager Retail you will own large complex enterprise deals selling AI-powered Voice Bots Conversational AI CCaaS and CPaaS solutions.
This is a quota-carrying individual contributor role with full ownership of the enterprise sales cycle.
What Youll Do
Own end-to-end enterprise sales cycles across accounts like Zomato Swiggy Meesho etc
Drive new logo acquisition and strategic account expansion
Position AI & Voice Bots as levers for CX improvement cost optimisation and compliance
Engage CXOs Digital CX IT and Operations leaders
Lead discovery solutioning pricing and contract negotiations
Partner with Product Pre-sales and CX teams to close complex deals
Maintain strong pipeline hygiene and forecast accuracy
Success Metrics
Enterprise revenue and pipeline targets
AI & Voice Bot deal contribution
Deal size win rates and forecast accuracy
What Were Looking For
Conversational AI Core: 7 years of experience in Enterprise Sales specifically within Conversational AI NLP or Bot platforms.
Strategic Pedigree: A proven track record of selling complex AI automation solutions to large-scale high-growth consumer tech brands.
Technical Fluency: You understand the nuances of Intent Recognition ASR TTS and LLMs and can explain their business value to non-technical stakeholders.
Who Will Succeed
Enterprise sellers who thrive in long complex sales cycles
Professionals are comfortable selling AI with clear business outcomes
Self-driven outcome-oriented and consultative in approach
Required Experience:
Manager
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