MEET COMPASS
We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldnt find a customer service partner that was as innovative as they were they built it. Many companies view their customer care as a cost center but we believe it can be so much more! If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business.
Recruiter
We have an immediate need for a Recruiter to join our growing team! Reporting to the Director of Recruitment this role will assist in all areas of staffing and recruiting.
Responsibilities:
Participate in the recruitment process: post and manage job requisitions recruit screen and interview job applicants to fill entry level professional and technical job openings and see candidates through the offer hire and onboarding process
Advise and train leaders on the recruitment and onboarding process as needed
Manage social media job board employee referrals and other sourcing channels. This includes but is not limited to lead generation internal and external postings and allocation of leads to team members.
Generate leads from all sourcing channels
Respond to inquiries from applicants employees and company leaders and troubleshoot and resolve time sensitive recruiting matters
Respond to changing needs of a contingent third party workforce
Other duties as assigned
Requirements and Characteristics:
Proficient computer skills to include Google Suite and preferably Microsoft Word and Excel
Strong organizational skills and attention to detail
Ability to function independently in a fast-paced environment
Thorough working knowledge of recruiting best practices
Ability to interface effectively with a diverse remote workforce
Professional and customer-oriented demeanor
Education and/or Experience:
At least 2 years of volume and professional hiring experience.
Sourcing experience in a BPO environment is highly preferred.
Well rounded recruiting professional - been there done that!
Excellent communication skills
Availability:
Full Time - 40 hrs/week
Monday-Friday - business hours This is a work from home position but the need to come on-site may be required at times.
Applicants must have strong internet connection to support systems
Boost customer satisfaction with outsourcing customer service and support. Improve customer retention outsourcing with expert teams and AI-driven solutions.