Job Title: Office Admin
Department: HR & Administration
Reports To: HR & Administration Manager
Direct Reports: Office Assistant
Location: Nairobi Kenya
Job Overview
Pi Consulting Services Ltd (PYCS) is a fintech company seeking a vibrant and proactive Office Admin to support our growing and fast-paced business. The role is responsible for ensuring smooth office and administrative operations while providing effective support to management and diverse internal and external stakeholders. The ideal candidate will demonstrate strong attention to detail adaptability to changing business needs and the ability to work collaboratively across functions contributing to a productive well-organized and engaging work environment.
Key Responsibilities
Support day-to-day office operations ensuring a well-organized clean efficient and professional work environment.
Manage front desk activities including calls emails visitor coordination and general inquiries.
Coordinate office supplies facilities vendors and basic logistics support.
Provide administrative support to HR and management including documentation data entry and record maintenance.
Assist the recruitment process by coordinating logistics and supporting candidates and interviewers as required.
Schedule and coordinate meetings interviews training sessions and internal discussions.
Assist in planning and executing employee engagement initiatives internal events and company activities.
Support the administration of employee surveys and feedback initiatives.
Compile basic reports track participation and maintain records related to engagement activities and HR initiatives.
Serve as a point of contact for internal and external stakeholders ensuring clear and professional communication.
Ensure compliance with internal policies and office-related statutory requirements including tracking renewals of licenses and permits.
Process office-related expenses reimbursements and petty cash transactions accurately and within approved budgets.
Key Performance Indicators
Maintain 98% accuracy in front desk and administrative operations.
Ensure 95% satisfaction with the availability organization and management of office supplies.
Respond to emails and general inquiries within 2 working hours achieving a 95% response rate.
Resolve 90% of office maintenance and security issues within 24 hours.
Achieve a 90% satisfaction rate for employee engagement activities and internal events.
Maintain 98% accuracy in expense processing and adherence to approved budgets.
Ensure 100% timely renewal and accurate tracking of permits licenses and certificates.
Stakeholder Interactions
The role involves supporting and coordinating with internal stakeholders including all PYCS employees and the management and leadership team as well as external stakeholders such as government and regulatory institutions vendors partners and clients.
Requirements
Qualifications
Skills and Attributes
Strong attention to detail and accuracy
Excellent interpersonal and communication skills
Effective organizational planning and time-management abilities
Analytical mindset with adaptability to changing priorities
High level of integrity discretion and confidentiality
Job Title: Office AdminDepartment: HR & AdministrationReports To: HR & Administration ManagerDirect Reports: Office AssistantLocation: Nairobi KenyaJob OverviewPi Consulting Services Ltd (PYCS) is a fintech company seeking a vibrant and proactive Office Admin to support our growing and fast-paced bu...
Job Title: Office Admin
Department: HR & Administration
Reports To: HR & Administration Manager
Direct Reports: Office Assistant
Location: Nairobi Kenya
Job Overview
Pi Consulting Services Ltd (PYCS) is a fintech company seeking a vibrant and proactive Office Admin to support our growing and fast-paced business. The role is responsible for ensuring smooth office and administrative operations while providing effective support to management and diverse internal and external stakeholders. The ideal candidate will demonstrate strong attention to detail adaptability to changing business needs and the ability to work collaboratively across functions contributing to a productive well-organized and engaging work environment.
Key Responsibilities
Support day-to-day office operations ensuring a well-organized clean efficient and professional work environment.
Manage front desk activities including calls emails visitor coordination and general inquiries.
Coordinate office supplies facilities vendors and basic logistics support.
Provide administrative support to HR and management including documentation data entry and record maintenance.
Assist the recruitment process by coordinating logistics and supporting candidates and interviewers as required.
Schedule and coordinate meetings interviews training sessions and internal discussions.
Assist in planning and executing employee engagement initiatives internal events and company activities.
Support the administration of employee surveys and feedback initiatives.
Compile basic reports track participation and maintain records related to engagement activities and HR initiatives.
Serve as a point of contact for internal and external stakeholders ensuring clear and professional communication.
Ensure compliance with internal policies and office-related statutory requirements including tracking renewals of licenses and permits.
Process office-related expenses reimbursements and petty cash transactions accurately and within approved budgets.
Key Performance Indicators
Maintain 98% accuracy in front desk and administrative operations.
Ensure 95% satisfaction with the availability organization and management of office supplies.
Respond to emails and general inquiries within 2 working hours achieving a 95% response rate.
Resolve 90% of office maintenance and security issues within 24 hours.
Achieve a 90% satisfaction rate for employee engagement activities and internal events.
Maintain 98% accuracy in expense processing and adherence to approved budgets.
Ensure 100% timely renewal and accurate tracking of permits licenses and certificates.
Stakeholder Interactions
The role involves supporting and coordinating with internal stakeholders including all PYCS employees and the management and leadership team as well as external stakeholders such as government and regulatory institutions vendors partners and clients.
Requirements
Qualifications
Skills and Attributes
Strong attention to detail and accuracy
Excellent interpersonal and communication skills
Effective organizational planning and time-management abilities
Analytical mindset with adaptability to changing priorities
High level of integrity discretion and confidentiality
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