Manager Production Sales Operations

Indianapolis, IN - USA

Monthly Salary: $ 6150 - 9841

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Posting:

Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson a Fortune 500 company is proud to provide best-in-class products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce. Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.

Manager - Production Sales Operations is responsible for the execution of our agreed upon scope of work with our customers. This position will lead a team of subject matter experts supporting scheduling purchasing inventory management delivery install final billing and warranty assistance. The overarching goal of the position is to create a positive experience for our customer while ensuring Fergusons profitability throughout the project.

Primary Responsibilities

Responsible for the execution of our production/multi-family/custom strategy ensuring operational alignment to sales and growth objectives
Ensure a high level of customer satisfaction by providing superior service support both on-site at projects and at the corporate level
Support local sales strategies through operational excellence execution discipline and partnership with field leadership
Adhere to Company compliance and Health Safety and Environment (HSE) policies procedures and requirements
Lead training initiatives for associates across multiple systems and processes to ensure consistency accuracy and service quality
Manage 5 Direct Reports
Performance manages associates to ensure adherence to standards
Plan and direct staffing recommendations based on workload project timelines business needs and individual skillsets
Resolve issues that arise with a goal of excellence in service while maintaining a lens to profitability.
Other duties as assigned

Qualifications

5 Years ofappliance installation/builder industry/management preferred.
Bachelors Degree is a plus
Appliance/Lighting installation/order managementknowledge is preferred
Proficient in Microsoft Office software (Word Excel PowerPoint Project SharePoint Access etc.)
Detail-orientated with a proven ability to organize and prioritize work

At Ferguson we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial well-being of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!

Pay Range:

$6150.00 - $9841.67

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Required Experience:

Manager

Job Posting: Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and g...