Director Learning & Development

Accor Academy & Learning Governance

• Act as the regional custodian of the Accor Academy ensuring consistent deployment of learning standards across South Asia.
• Oversee delivery of corporate brand and functional training programs across hotels.
• Ensure learning needs are identified prioritized and delivered in line with business requirements.
• Govern learning content certifications learning pathways and assessment processes.
• Track training delivery participation feedback and learning effectiveness through robust MIS and reporting.

Learning & Development Strategy

• Define and execute the regional L&D strategy aligned with business goals and growth plans.
• Translate global learning frameworks into regionally relevant and impactful solutions.
• Develop annual learning plans budgets and success metrics.
• Drive a strong culture of continuous learning and capability building.

Leadership & Capability Development

• Design and deliver leadership development programs for Supervisors Managers and Senior Leaders.
• Build leadership pipelines and readiness for critical roles.
• Strengthen functional capabilities across hotel operations and support functions.
• Embed people leadership service excellence and performance culture across the region.

Pre-opening & Transformation Support

• Lead L&D strategy and execution for hotel pre-openings re-brandings and major change initiatives.
• Approve and govern pre-opening training plans and budgets.
• Partner with hotel leadership teams to ensure timely training rollouts and operational readiness.
• Support transformation initiatives through structured learning and change enablement.

Regional Team Leadership

• Lead coach and develop regional L&D teams across South Asia.
• Build strong internal trainer capability and succession within the learning function.
• Encourage collaboration knowledge sharing and best practices across markets.
• Role-model organizational values and foster a strong learning culture.

Stakeholder & Owner Engagement

• Partner with General Managers to align learning initiatives with business priorities.
• Act as a trusted advisor on people capability workforce readiness and talent development.
• Present learning plans progress and impact at regional and leadership forums.

Qualifications :

• Bachelors Degree in Hotel Management
• Postgraduate qualification in Human Resources Learning & Development or Management preferred
• 15 years of progressive experience in hospitality Learning & Development
• 710 years in a senior or regional L&D leadership role
• Proven experience with leadership development academies and hotel pre-openings

Additional Information :

• A strategic and hands-on L&D leader with deep understanding of hospitality operations
• Comfortable working in a multi-brand multi-location and multicultural environment
• Strong influencer with senior stakeholders and hotel leadership teams
• Passionate about learning innovation leadership development and people growth

Remote Work :

No

Employment Type :

Full-time