Administrative Support, Mail Services
Share
Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
About the Position:
The Administrative Assistant I position will perform a variety of clerical duties that relate to the operation of Vanderbilt Mail Services at Vanderbilt University.
Vanderbilt University Mail Services provides the Vanderbilt community with an efficient and economical mail system that ensures quick and accurate delivery for both incoming and outgoing mail and packages. We are a vital link between the campus and the rest of the world. Whether we are delivering a care package of cookies from parents to a new student away from home for the first time or processing the mailing of brochures that will send a departments message across the country we are committed to providing the highest level of care and services
About Vanderbilt University:
Vanderbilt is a renowned private institution founded in 1873 located a little more than a mile from downtown Nashville TN. The universitys students faculty staff and visitors frequently cite Nashville as one of the perks of Vanderbilt. VU is a place where your expertise will be valued your knowledge expanded and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review among 382 top colleges and universities for happiest students - as well as #2 for best quality of life and great financial aid #5 for best run colleges and beautiful campus and #6 for both being in a college city that students love and having great campus/city relations.
Key Functions and Expected Performance:
SC Logic/Qtrak Software
Makes mail folders for students
Assigns PMB numbers to students departments faculty and staff
Looks up packages by tracking number via telephone for students parents faculty staff USPS and others
Maintains records of mailboxes past and present.
Must have a good understanding and use of the SC Logic/Qtrak software (training provided)
Bills out mailbox charges each semester
Maintains mail forwarding for the SC Logic/Qtrak system
Maintains a database of department contacts for mailboxes
Departmental Ordering of Supplies
Orders supplies for metering machines First-Year folders address labels general office supplies kitchen/restroom supplies gloves cleaning supplies uniforms and other supplies as needed.
Daily Duties
Answers phones and responds to messages to ensure customers questions/needs are being addressed in a timely manner.
Tracks packages
Updates mail and package forwarding information
May help in other areas as needed post office window metering receiving packages package window SC Logic/Qtrak system or other jobs as needed
Journal entries for credit cards checks cash commodore card mail charges
Blanket POs demand checks billing department time keeping HR attendance records
Filing faxing monthly reports
Interacts with the director supervisor faculty staff students parents vendors and customers
Supervisory Relationships:
This position does not have supervisory responsibilities. This position reports to the Director of Campus Services.
Education and Certifications:
High school diploma or GED is necessary.
Valid TN drivers license is necessary.
Experience and Skills:
24 months of administrative support experience is necessary.
12 months of experience in a postal service environment is preferred
Math skills to compute postage charges shipping rates and charges for other mail room services is necessary.
Excellent organizational listening and communication skills is necessary.
Strong phone etiquette and customer service is necessary.
Key Skills
- Archival Standards
- Typing
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- Windows
- Office Experience
- 10 Key Calculator
- OSHA
- Microsoft Excel
- Filing
About Company
At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville , Tennessee, on a 330+ acre campus and ... View more
