Manager, Ioc Scheduling

Intro

Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

This job is a member of the IOC Administration Team within the Integrated Operations Division.

Responsible for managing schedules for the operational teams within the IOC including Dispatch Crew Scheduling and Central Load Planning administering schedule bids vacation bids and managing daily needs for open time coverage.

What youll do

Leads team of Scheduling Analysts responsible for administering and maintaining schedules for operational IOC teams including Crew Scheduling and Dispatch

Leads team of 24/7 Coordinators dedicated to administering open time coverage and overtime callouts for operational IOC teams including Dispatch and Central Load Planning

Manages schedule for Coordinator team to ensure team members are available 24 hours a day 365 days a year for daily schedule management

Works closely with Payroll HR and Training departments to ensure appropriate management of workforce onboarding/offboarding leaves of absence pay etc.

Ensures the correct and uniform application of all company department and union policies regarding vacation sick time FMLA etc.

Develop and implement continuous improvement initiatives (process policy technology) that elevate service quality cost efficiency and employee experience

Coordinates with frontline IOC Leadership Workforce Planning Finance and Analytics to determine appropriate staffing levels solve problems drive improvements and achieve departmental goals

Ensures systems are in place to reduce coverage shortages and anticipates coverage needs due to training/department changes

Manages the yearly schedule and vacation bidding processes for all Dispatch and Crew Scheduling departments building bid lines and administering bids

Works with product team IT and Vendor to drive scheduling software (Ascent) system changes and enhancements

Supervises leads and guides team of analysts and coordinators; manages ongoing and annual talent conversations development performance management coaching and counseling and recruiting

All youll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelors degree in related field or equivalent experience/training

5 years of relevant work experience

Experience working with unionized and technical workgroups

Previous leadership experience

Preferred Qualifications- Education & Prior Job Experience

Strong organization analytical and interpersonal skills

Previous experience working with bid lines work schedules and vacation management

Demonstrated ability to lead based on the American Airlines leadership model

Skills Licenses & Certifications

Knowledge of Microsoft Office to include Word Excel Outlook etc.

Ability to handle multiple priorities and deadlines and work well under pressure

Ability to effectively communicate with all levels of management both verbally and written

Ability to learn computer systems and applications and apply knowledge

Ability to be flexible and capable of adapting to constant change

Ability to work with minimal supervision and manage employee schedules

Strong managerial and interpersonal skills

What youll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.
• Health Benefits: On day one youll have access to your health dental prescription and vision benefits to help you stay well. And thats just the start we also offer virtual doctor visits flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and support you need.
• 401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey Feel free to be yourself at American.