Business Process Manager (VUH Surgery Segment ON SITE)

Discover Vanderbilt University Medical Center: Located in Nashville Tennessee and operating at a global crossroads of teaching discovery and patient care VUMC is a community ofindividuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued your knowledge expanded and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniquenessis sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilts mission is to advance health and wellness through preeminent programs in patient care education and research.

Organization:

Surgery Segment Admin

Job Summary:

As the Business Process Manager you will play a vital role as part of the Vanderbilt University Hospital (VUH) Surgery Segment Triad Leadership Team and the Womens Health Triad Leadership Team. Reporting directly to the Associate Operating Officer (AOO) of the VUH Surgery Segment you will provide advanced business process and administrative support to segment leaders ensuring the seamless operation of critical functions. Additionally you will collaborate as a member of the VUH Administration Support Team contributing to the overall administrative and operational success of the VUH administration offices.

Essential Functions:
In this dynamic and impactful role you will:

Calendar and Schedule Management: Coordinate and manage complex calendars for the Associate Operating Officer (AOO) and Associate Nursing Officer (ANO) with precision and efficiency.
Data Analysis and Reporting: Access analyze and interpret dataincluding financial datato support informed decision-making and strategic planning.
Process Improvement: Communicate and validate requests for process improvements practices and information systems by serving as a liaison between stakeholders.
Problem Solving and Recommendations: Assess business challenges and opportunities recommend solutions and enable the organization to achieve its goals.
Financial Oversight: Collaborate with team members to manage financial reporting monitor budgets and maintain efficient budgetary processes.
Stakeholder Representation: Represent the Surgery Triad Leadership Team in a professional and polished manner interacting daily with Vanderbilt University Medical Center leadership key stakeholders and administrative professionals.
Confidential Information Management: Handle sensitive and confidential information with the highest level of discretion and professionalism.

Qualifications and Skills:

Strong organizational skills with a proven ability to manage multiple priorities and deadlines in a fast-paced environment.
Exceptional communication skills both written and verbal with the ability to interact effectively with diverse teams and stakeholders.
Analytical mindset with experience in data analysis financial reporting and process improvement.
Proven ability to work independently while also contributing as a collaborative team member.
High level of initiative flexibility and adaptability to changing priorities and needs.
Core Values and Expectations:
You will be joining a team whose foundation is built upon the Vanderbilt University Medical Center (VUMC) Credo and Behaviors. As a valued team member you are expected to embrace and embody these values while performing your responsibilities.

Why Join Us
This role offers the opportunity to make a meaningful impact by supporting the operational and strategic goals of the VUH Surgery Segment and Womens Health teams. You will work alongside dedicated professionals in a collaborative and supportive environment contributing to the advancement of healthcare excellence at Vanderbilt University Medical Center.

REQUIRED:
Bachelors (or equivalent experience)
3 years of relevant experience
Strong proficiency in Microsoft Office particularly Work Excel Outlook PowerPoint and Teams Premium
Though not required priority will be given to candidates with experience in Tableau SharePoint WorkDay and PO Management
Crucial to this role is the ability to effectively and comfortably communicate with all levels of personnel especially executive-level team members

You will work on site at our office located at the Main Vanderbilt Medical Center campus North Tower on Medical Center Dr. and will work Monday-Friday traditional daytime business hours.

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Our professional administrative functions include critical supporting roles in information technology and informatics finance administration legal and community affairs human resources communications and marketing development facilities and many more.

At our growing health system we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth appreciation of benefits and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time energy and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies ones own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies tools and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Bachelors

Vanderbilt Health is committed tofosteringan environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.