ServiceNow SRE Developer Pune WFO

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description ServiceNow SRE / Developer

ECMS REQ ID: 547751
Domain (Industry): NA

Position Details

Field	Details
Project Location	MAH Pune
Delivery SPOC	Smita Sanjay Tikke
Work Mode	WFO
Mode of Interview	Face to Face
Shift Type	General
Shift Timings	9:00 AM 6:00 PM

Experience Requirements

Minimum 3 years of hands-on experience in ServiceNow Development or SRE activities
Experience handling critical outages and Major Incident Management
Willingness to work flexible hours / shifts mostly evening shifts when required

Mandatory Skills Technical & Functional Skills

Strong hands-on experience with ServiceNow Development / SRE
Experience with Major Incident Management and critical outage handling
ServiceNow Systems Integration expertise
Proficiency in at least one scripting language
Strong analytical logical and problem-solving skills
Experience in technical analysis

Certifications

ServiceNow Administration Certification (or higher preferred)

Communication Skills

Excellent written and verbal communication skills
Fluent in spoken and written English

Roles & Responsibilities

Participate in SRE activities including:
- Incident resolution
- Change execution
- Problem ticket analysis
Identify and implement solutions by:
- Leveraging open-source communities
- Liaising with vendors
- Collaborating with engineering teams
Drive continuous service improvement initiatives including:
- Process optimization
- Automation through scripting
- Innovation and best practices
Maintain transparent communication with partner teams and customers
Collaborate with cross-functional teams to address operational challenges
Participate in:
- Lifecycle management projects
- Major incident management calls
- Problem management discussions
- Maintenance and Disaster Recovery (DR) exercises

Desired Skills

Same as Mandatory Skills (preferred but not mandatory)

Job Description ServiceNow SRE / Developer ECMS REQ ID: 547751 Domain (Industry): NA Position Details Field Details Project Location MAH Pune Delivery SPOC Smita Sanjay Tikke Work Mode WFO Mode of Interview Face to Face Shift Type General Shift Timings 9:00 AM 6:00 PM ...