Senior Manager – Restaurant & Bar Operations
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
The Senior Manager Restaurant & Bar Operations is responsible for the overall management profitability and guest satisfaction of all restaurant and bar operations including bar support for banquets. The role focuses on operational excellence financial performance service standards and revenue growth through strong leadership and cross-functional collaboration.
Key Responsibilities
Guest Experience & Service Excellence
Ensure exceptional guest experience through warm welcomes attentive service and prompt issue resolution
Maintain a visible presence during peak service periods and convert guest feedback into action
Monitor ambience cleanliness music lighting and table layouts in line with brand standards
Daily Operations Management
Plan and direct daily restaurant and bar operations including opening closing and shift handovers
Conduct pre-service briefings covering menus promotions VIPs and service priorities
Coordinate closely with kitchen and stewarding teams to ensure timely and seamless service
Financial Performance & Controls
Drive revenue through upselling cross-selling table turns and beverage promotions
Monitor and control beverage cost breakage wastage consumables and overtime
Review daily sales reports revenue mix and KPIs; implement corrective actions
Team Leadership & Training
Recruit schedule supervise and motivate restaurant and bar teams
Deliver continuous training on service standards product knowledge and suggestive selling
Manage performance appraisals grooming standards discipline and team engagement
Product Inventory & Compliance
Collaborate with Executive Chef and bar leadership on menu planning and beverage programs
Oversee inventory management stock counts variance resolution and portion controls
Ensure compliance with food safety hygiene alcohol service regulations and internal SOPs
Coordination Marketing & Events
Work with sales and marketing teams on promotions themed events and outlet positioning
Coordinate restaurant and bar operations for banquets in-house events and group business
Support reputation management through guest feedback and brand engagement initiatives
Requirements
Qualifications & Experience
Degree or Diploma in Hotel Management or Hospitality
Extensive experience in restaurant and bar operations with senior supervisory or managerial exposure
Strong expertise in F&B operations cost control menu engineering and service standards
Working knowledge of POS PMS inventory systems and MS Office
Required Skills:
Qualifications & Experience Degree or Diploma in Hotel Management or Hospitality Extensive experience in restaurant and bar operations with senior supervisory or managerial exposure Strong expertise in F&B operations cost control menu engineering and service standards Working knowledge of POS PMS inventory systems and MS Office
Company Industry
IT Services and IT Consulting
Key Skills
- General Insurance
- Advertisement
- Erection
- External Audit
- Administration Support
- Jboss
