Control Manager

Do you have excellent analytical skills and experienced within financial industry Then you found the right position for you!

As a Control Manager within the Client Onboarding & Documentation (CO&D) team you will work for the Issue Management and Advisory team lead. You will play a crucial role in the teams daily operations - the CO&D Global Controls Team is focused on ensuring a robust control environment for Wholesale Know Your Customer (KYC) Operations and Digital Document Services (DDS) teams through the proactive identification and timely remediation of risk.

Job responsibilities

• Works closely with management and business to opine on emerging risks and controls necessary to mitigate operational risks
• Interfaces senior management in EMEA including Operations GFCC teams
• Manages a portfolio of Issue management and advisory from control standpoint
• Uses data analysis and tools in root cause analysis of operational errors and control breaks to create a systematic approach
• Partners with Operations on the sustainable implementation of operational changes; provides guidance and advisory role on the risks and required controls needed to support large scale Change initiatives including Business Integrations
• Guides the team on data driven approach for business analysis issue dimensions change testing as applicable
• Partners effectively with colleagues across the firm business operations management legal compliance risk audit regulators and technology control functions to drive consistent and rigorous operational risk practices
• Creates a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Advises on and continually reassesses key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
• Ensures operational practices are following relevant risk standards policies and regulations to maintain an effective control environment

Required qualifications capabilities and skills

• Relevant work experience in the Financial Industry
• Strong verbal and written communication skills with ability to influence others and build successful relationships
• Excellent analytical and research skills detail oriented ability to deep-dive and investigate issues to reach a successful resolution to applicable parties end to encompass and analyse large sets of data
• Strong time management skills self-directing and capable of dealing with high pressure time sensitive tasks
• Quality-focused work ethic with a strong controls mind-set
• Able to demonstrate flexibility and operate in a changeable environment