Service Manager
Share
Job Location:
Gloucester - UK
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Service Manager
5 Days Onsite Gloucester
At DXC Technology delivering excellence for our customers and colleagues is more than just a motto its something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises helping us deliver services and solutions in both challenging and exciting situations.
We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such we have a variety of training support and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board which includes furthering the skills of our colleagues. At DXC building a better you builds a better us.
At DXC one of our platinum accounts has openings Service Managers for varying skill levels. The successful candidate will work within multiple teams and will be enthusiastic and reliable with a positive attitude. Your role will include managing business processes and aiming to deliver an exceptional customer experience by providing and maintaining excellent services.
Role responsibilities:
Finding innovative ways to develop strategies whilst following the standard procedures
Working in an Agile manner
Reviewing all aspects of incident problem and change management
Managing risks and resources
Overseeing and implementing improvements to the ITSM framework and delivery platform
What you will bring to the team:
Excellent organisation and time management skills
An ability to use your own initiative whilst taking responsibility
Eagerness to improve
Good communication skills being able to impart your own knowledge and listen to others
Agility and an ability to adapt to changing situations
Desirable Skills and Technologies
Bachelors degree or an equivalent combination of higher education and experience
Experience working with company products and operating systems
Knowledge and/or experience of Agile and Scrum Methodologies
Entry-level certification(s) in work field (eg. ITIL)
Some previous relevant experience (service delivery customer service people management).
What we will do for you:
Competitive compensation
Pension scheme
DXC Select Our comprehensive benefits package (includes private health/medical insurance gym membership and more)
Perks at Work (discounts on technology groceries travel and more)
DXC incentives (recognition tools employee lunches regular social events etc)
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
