CIO Persona GTM Lead APAC

Overview

As the CIO Persona GTM Lead for APAC you will serve as the regional interlock between the Global GTM Center of Excellence (COE) and APAC Project organizations for the CIO persona. You will drive the regional execution of go-to-market (GTM) strategies for the CIO solutions portfolio ensuring seamless coordination alignment and activation across all regional stakeholders. This role is ideal for a results-oriented leader with a passion for cross-functional collaboration and operational excellence.

Key Responsibilities

• Serve as the primary regional interlock for the CIO persona coordinating between the Global GTM COE and APAC Project organizations to ensure strategy alignment and execution excellence.
• Channel market intelligence and regional feedback from field teams to the Global GTM COE informing strategy refinement and ensuring regional requirements are represented in global planning.
• Translate and adapt global CIO GTM strategies for APAC market dynamics priorities and business context.
• Enable and activate field teams solution specialists and project organizations on all CIO GTM plans ensuring cohesive execution and alignment with regional business objectives.
• Lead the immersion and activation of GTM initiatives across regional teams and project organizations driving scalable and consistent execution to maximize pipeline generation progression and new net annual contract value (NNACV) for the region.
• Design and implement scalable engagement models and enablement programs that equip field teams to effectively reach and influence CIO-level stakeholders.
• Partner with the Industry team to elevate simplify and regionalize CIO solution messaging ensuring clarity and impact across all channels and field-facing materials.
• Coordinate cross-functional alignment between GTM COE Industry teams Product Marketing and regional Project organizations to ensure unified execution.
• Measure analyze and report on business KPIs and Regional OKRs to track performance and drive continuous improvement. Provide actionable insights to Global GTM leadership and regional stakeholders.
• Monitor regional market trends competitive shifts and emerging technologies to inform GTM strategy adaptation and positioning.
• Represent the APAC region in global GTM planning sessions strategy reviews and cross-regional alignment forums.
• Foster a culture of collaboration knowledge sharing and continuous improvement across regional and global teams.

Qualifications :

Qualifications

• 7 years of experience in GTM strategy business operations or solutions enablement with at least 3 years in a senior role.
• Proven track record of serving as a strategic liaison between global and regional organizations in complex matrixed environments.
• Deep experience collaborating with senior stakeholders and influencing cross-functional decision-making.
• Strong program management analytical communication and storytelling skills.
• Demonstrated ability to translate global strategies into regional execution while channeling regional insights back to global teams.
• Experience in SaaS cloud or enterprise technology preferred.
• MBA or equivalent advanced degree is a plus.

What We Offer

• Senior leader level visibility and impact.
• A dynamic collaborative environment with top-tier talent.
• Competitive compensation and benefits.
• Opportunities for growth and leadership across the organization.

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

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Remote Work :

Yes

Employment Type :

Full-time