EN Reception Agent
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
First impressions are everything! As a Front Desk Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Greet and check in guests
Welcome guests when they arrive confirm their reservation register their information and issue room keys.Manage reservations and bookings
Check the reservation system make new bookings modify or cancel reservations and keep the booking list up-to-date.Answer phones and respond to inquiries
Attend incoming calls and messages answer questions about the hotel services availability and local information.Provide information and assistance to guests
Give guests details about hotel amenities meal times services local attractions transportation etc.Handle check-out and payment
Process guest check-outs settle bills and record payments accurately.
Qualifications :
Who are you
- Experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English (additional languages are a plus)
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Key Skills
- In House Legal
- Deputy
- Adobe Photoshop
- Import & Export
- Cosmetics
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
