CDLNDR Supervisor
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Job Location:
Richmond, VA - USA
Monthly Salary:
$ 61470 - 70690
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Title: CDL/NDR Supervisor
State Role Title:Prog Admin Manager I
Hiring Range: $61470 - $70690
Pay Band: 4
Agency: Department of Motor Vehicles
Location: Richmond VA.
Agency Website:
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Motor Vehicles (DMV) is seeking a CDL/NDR Supervisor. The CDL/NDR Supervisor oversees the operations of the DMVs high-volume regulatory unit guiding staff and coordinating customer service activities. This position plays a key role in ensuring compliance with federal and state regulations specifically as they relate to commercial driver licensing (CDL). The Office Manager is responsible for supervising staff managing records coordinating communication with federal agencies and providing professional training.
The Driver Licensing Division within the Driver Services Administration ensures the safe and efficient issuance of drivers licenses and identification cards by maintaining strict adherence to state and federal regulations. This division supports the agencys mission by safeguarding identities verifying eligibility and delivering excellent customer service through streamlined and secure licensing processes.
The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves many businesses including dealers fuel tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values. We live them!
Minimum Qualifications
Strong knowledge of DMV policies federal motor carrier regulations and CDL procedures; able to interpret and enforce driver licensing laws.
Skilled in high-volume data entry payment processing and financial reconciliation with secure record-keeping.
Proven leadership and mentoring skills to drive team performance in a regulated high-volume environment.
Clear written and verbal communication for handling inquiries resolving conflicts and working with internal and external teams.
Effective problem-solving for operational issues escalations and compliance decisions.
Proficient in DMV systems (CSS CDLIS NDR) and Microsoft Office particularly Excel and Word
Additional Considerations
Experience using DMV systems (e.g. CDLIS CSS) to manage driver records in compliance with regulations.
Able to manage multiple tasks including staff training agency communication and compliance projects.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications resumes cover letters any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact for assistance. Minorities individuals with disabilities Veterans and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name: DMV Employment
Phone:
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
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