Senior Business Consultant Senior Solutions Consultant (Mortgages, API, Process Design)

Leeds - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Hi were PEXA!

We know youll Google us before applying so lets keep this brief. PEXA revolutionised the way that property is settled in Australia turning a paper-based process into a digital one. Our solution is a world-first with over 500 people across Australia and an expanding international team were helping 20000 families into their homes each week.

Were passionate about solving problems for our customers always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation customers and our community.

Were growing fast that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020 we are committed to collaborating with lawyers conveyancers lenders government and the property industry to set the new standard for both remortgages and buying and selling property.

Why become a PEXArian

Great question! Being a PEXArian is so much more than just a job. Were a passionate motivated and unashamedly enthusiastic bunch at PEXA we love what we do and were proud to admit it! Creating brilliant experiences for our members and their clients wouldnt be possible without ensuring we deliver an exceptional employee experience.

Heres a snapshot of what your life at PEXA could look like:

Your growth:

We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.

Your wellness:

We care about your holistic wellbeing

Your work/life blend:

We know that work is just one aspect of your life we want to help you create your ideal work/life blend rather than squeezing in life around work.

As a Senior Business Consultant you will leverage deep industry expertise in financial services - particularly mortgage lending or conveyancing; and digital transformation - to lead complex customer engagements from presales discovery through to golive and ongoing optimisation. You will play a pivotal role in shaping how our customers (inc. partners) adopt the PEXA platform and broader group services ensuring alignment to both their transformation agendas and PEXAs strategic direction.

Operating as a trusted advisor you will frequently represent PEXA to senior customer stakeholders industry partners and at external events. You will also act as an internal leader continuously driving excellence in our frameworks methodologies and collateral ensuring they remain fit for scale.

Your responsibilities begin well before a project formally commences during presales where you will:

Lead discovery and scoping engagements with Csuite and senior business and operational stakeholders.

Deliver compelling insightdriven product demonstrations.

Work with the PEXA Customer and Product teams to create business cases and value propositions that align with customer needs.

As customer programmes progress you will:

Define and lead detailed solution design activities.

Help customers to create seamless and robust solutions shaping customer operating models as needed to maximise value realisation from PEXA adoption.

Provide delivery assurance by acting as the senior liaison between customer stakeholders and internal teams to navigate complex transformation journeys.

Post golive you will:

Drive continuous improvement and benefits realisation by working with customers to align their roadmap with that of the PEXA platform.

Influence PEXAs product direction through insightdriven feedback ensuring that we continue to meet the needs of the market delighting our users and the end consumer.

Key Accountabilities

Own end-to-end consulting engagements with customers ensuring exceptional quality and strategic alignment of PEXA services throughout.
Drive pre-sales engagements with customers including leading senior-level product demonstrations leading customer scoping and discovery workshops and supporting value modelling and business case creation.
Lead detailed design workshops to understand customer processes and operating models ensuring PEXA-enabled solutions are robust scalable and aligned to a customers strategic goals.
Champion the definition continuous improvement and governance of scalable implementation frameworks across scope design test and readiness phases activities.
Provide delivery assurance throughout customer engagements by working with the Client Delivery Management function to identify and effectively manage risks and dependencies.
Work closely with our Product team to highlight the current and future needs of our customers and to help shape ongoing product roadmap accordingly.
Ensure consistent high-quality scope and design output from customer engagements to support development of customer roadmap plans as well as internal knowledge sharing activities across the wider PEXA teams (inc. Customer Success Operations and RUN).
Create strong trust-based relationships with customers who rely on us as a partner rather than a vendor.
Mentor and support more junior team members as well as potentially leading cross-disciplinary teams as PEXA scales its UK operation.

Skills & Experience Required

10 years in the UK property industry preferably within mortgage lending or conveyancing
10 years in consultancy or advisory roles within complex transformation programmes
Proven record in designing and delivering large-scale digital and operational transformation initiatives
Strong background working across Agile and Waterfall delivery methodologies
Demonstrable experience leading cross-functional teams (even without formal line management responsibility)
Significant pre-sales experience in shaping solutions creating business cases and influencing senior stakeholders
Very strong experience across full lifecycle of a product including product delivery customer implementation and product support
Experience collaborating with international teams across multiple time zones preferable
Exceptional communication skills (written verbal and visual) with an exceptional attention to detail.
Very strong interpersonal skills with the ability to develop effective relationships and influence decisions at all levels both within PEXA and with our customers.
Able to navigate ambiguity and drive clarity in a complex and fast-paced environment.
Strategic thinker with strong analytical and problem-solving abilities.
Excellent organisational and time management skills with the ability to effectively manage multiple competing priorities to meet strict deadlines.
Demonstrable ability to take a customer first approach and deliver measurable value.
Highly self-motivated with a high level of personal integrity resilience and professional maturity.
Comfortable representing PEXA publicly and engaging confidently with industry bodies.

80000 - 95000 a year

Sounds like you

We at PEXA are ready so if this role sounds like you apply today.

To be conducted as part of post offer employment checks:

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud other unlawful or dishonest conduct malpractice and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas and your data protection rights can be found at Cifas.

GDPR Compliance

Digital Completion UK Limited (trading name PEXA) Optima Legal Services Limited (trading name Optima Legal) and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited United Home Services Limited Legal-Eye Limited and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN; ASX: PXA) (referred tocollectively asPEXA Group).

When we processyour applicant personal data for recruitment purposes we do so as a controller. If as part of the recruitment process we share your personal data with anothercompany within thePEXA Group that company may process your personal data as either an independent controller or in certain circumstances a joint controller. By applying for this role you consent to us processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and further information can be found in our privacy notice Experience:

Senior IC

Hi were PEXA!We know youll Google us before applying so lets keep this brief. PEXA revolutionised the way that property is settled in Australia turning a paper-based process into a digital one. Our solution is a world-first with over 500 people across Australia and an expanding international team we...