Communications Coordinator

We are unique

Join our organisation and experience a culture that fosters camaraderie and personal growth serving and connecting the regional communities of NSW and southern QLD. Enjoy work-life balance and training and development opportunities across a diverse range of career pathways.

We have multiple opportunities which include the following. These roles can be based anywhere within Essential Energys operational footprint.

About the role

The communications Coordinator plays a vital role in supporting Customer Service quality improvement initiatives by identifying coordinating and delivering communication and training plans across the Customer this position you will develop implement and maintain key frontline information systems to ensure accurate accessible and uptodate resources for Customer Service teams. You will also manage and maintain Customer Service policies processes and operational information to support consistent service addition the role provides adhoc operational communication and training support helping frontline teams stay informed skilled and aligned with organisational goals ultimately contributing to the effective and efficient delivery of services and programs across the Customer Service Branch.

About You

You are an experienced communications professional with a strong ability to develop and deliver clear engaging and strategic messages that support organisational objectives. You thrive in a collaborative environment and have a proven track record in stakeholder engagement internal communications and training development.

Your attention to detail and analytical skills enable you to interpret data identify trends and present information in a way that drives informed decision-making. You are confident using a range of communication channels and tools. You are adept at creating high-quality training materials and presentations using PowerPoint and eLearning platforms.

You bring a proactive approach to problem-solving and are committed to continuous improvement. Building strong relationships across business units comes naturally to you and you understand the importance of aligning communication strategies with organisational goals.

Required Qualifications

Certificate IV in Marketing and Communications or Demonstrated capability through past employment experience and/or relevant qualifications.

Why Essential Energy

Essential Energy provides employees with a broad range of employee benefits through our corporate partnerships with organisations such as Qantas Optus NIB and Mildura Health Fund. You will also gain access to our Health and Wellbeing programs including fitness passport. Visit our employee benefits page for more information.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women.

An energy network doesnt just keep the lights on its a living network that needs to adapt to new and emerging energy generation technologies while still meeting the energy needs of customers.

It requires innovation commitment and collaboration to bring people together to solve the energy delivery challenges of the modern world.

Your potential will be realised and youll feel a real sense of purpose and satisfaction knowing you have a pivot role to play in delivering the energy of the future to the people who need it today.

For further information please contact Nathan Gould Customer Communications Lead on

Applications close 26 January 2026 at 11:55pm.

Passionate people. Global thinking. Regional heart.

Building a better energy future.

Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender age ethnicity sexual orientation or disability.

As an organisation our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.

At Essential Energy we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements please contact or call us on.