Scheduling and Front Desk Assistant
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: In-Person Sophos Speech and Academics
Employment Type: Part-Time W-2
Schedule: 2030 hours per week between 8:30 AM and 5:30 PM
Position Overview
Sophos Speech and Academics is seeking a dependable detail-oriented Scheduling and Front Desk Assistant to support daily operations at our center. This role focuses primarily on scheduling and phone coverage while also supporting front desk operations and maintaining an organized welcoming office environment. This position is fully in person and requires strong professionalism accuracy and consistency.
Key Responsibilities
Scheduling and Phone Coverage
Schedule adjust and confirm tutoring and therapy sessions using the companys scheduling system
Answer incoming phone calls return voicemails and route inquiries appropriately
Communicate schedule changes clearly with families and providers
Track provider availability and support accurate session placement
Front Desk and Reception
Greet families students and visitors in a professional and welcoming manner
Maintain front desk coverage during assigned hours
Ensure a calm organized lobby and check-in area
Supplies and Office Upkeep
Monitor restock and organize office and session supplies
Maintain basic cleanliness of shared spaces including light cleaning of the front desk area lobby and therapy rooms as needed
Notify leadership when supplies are running low or replacements are needed
Administrative and Operational Support
Maintain accurate student and provider records
Support daily office workflows and assist with administrative tasks as assigned
Follow established procedures and confidentiality requirements
Qualifications
High school diploma or equivalent required
Prior experience in a front office scheduling or customer-facing role preferred
Strong organizational skills and attention to detail
Clear professional written and verbal communication skills
Comfortable using scheduling systems phones email and standard office technology
Ability to multitask and remain organized in a fast-paced environment
Compensation and Benefits
Hourly part-time W-2 position
Pay commensurate with experience
This position is not eligible for employee benefits
Work Environment
Fully in-person role at the Sophos center
Requires sitting standing walking and light physical activity throughout the day
Reliable attendance is essential due to front desk and scheduling coverage needs
Required Experience:
Junior IC
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
