Director, Employee Relation

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices Rocket Oversea which offers free international delivery on millions of best-selling products from Korea the U.S. and beyond.

We are looking for talents to help us lead Coupangs expansion in Taiwan. This is an exceptional opportunity to become a part of Coupangs growth in Taiwan and create a world where our customers wonder How did I ever live without Coupang

What You Will Do

• Lead a multi-level multi-functional ER organization with strategic influence across regions.
• Set the technical and performance bar for ER practices and compliance standards.
• Design and implement company-wide ER strategies including risk governance and labor-management stability.
• Drive simplification and process improvement while managing complex high-stakes ER issues.
• Establish contingency plans and lead proactive risk management to protect organizational integrity.
• Mentor senior leaders and develop successors for critical ER roles.

• Bachelors degree in HR law or related field 12 years of HR experience with extensive ER leadership exposure.
• Expertise in global labor laws risk management and ER governance.
• Proven ability to influence senior leadership and shape ER strategy across multiple geographies.
• Exceptional judgment negotiation and stakeholder management skills.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veterans benefits the disabled etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: Experience:

  Director