Spare Parts Specialist

About the Team

We are the BYD Czech Republic & Slovakia team a passionate group of both young and seasoned professionals driven by innovation and a deep understanding of the automotive landscape. As a new entrant brand we embrace complexity and change and we are committed to long-term success by delivering top-tier BEV/PHEV products exceptional customer experiences and high-quality services to our local markets.

Our forward-thinking mindset agility and close collaboration with our valued partners form the foundation of our growth. United by a shared vision of excellence and sustainability we work together to build a customer-centric and future-ready organization in the Czech Republic and Slovakia.

About the Role

As Spare Parts Specialist you will manage end-to-end parts operations across the dealer and service network ensuring efficient order-to-invoice flows accurate parts identification and strong collaboration with logistics and planning teams. Your work will directly support service levels and customer satisfaction in the Czech Republic & Slovakia.

Key Objectives & Responsibilities

• Own order-to-invoice operations for the parts network.

• Support dealers in placing managing and tracking parts orders.

• Manage and coordinate order-related claims.

• Support the network in identifying correct parts accessories and products.

• Collaborate closely with Customer Care and other internal departments to maximize satisfaction.

• Coordinate with parts logistics and planning teams in Europe and China.

• Support management with analysis and reporting.

• Contribute to ad-hoc operational activities as needed.

Required Qualifications & Competencies

• Strong automotive parts business background (parts accessories related products).

• Bachelors degree in technical/engineering/management or similar.

• 5 years in a similar role within automotive/e-mobility importer or OEM.

• Strong organizational skills; culturally aware; proactive problem solver.

• Fluent English and Native Czech.

• High attention to detail; strong time management and accuracy.

• Strong PowerPoint and presentation skills.

• Valid driving license.

About BYD Group

Established in November 1994 BYD Group is a leading multi-sector high-tech company focused on innovation and development in automobiles rail transit renewable energy and electronics.

Committed to improving quality of life through technological innovation BYD Group operates over 40 subsidiaries with more than 900000 employees including over 110000 engineers across 400 cities in 79 2024 BYD Auto delivered 4.27 million NEVs (BEV PHEV) globally maintaining its position as the world leader in new energy vehicle sales.

BYD Group upholds the values of innovation pragmatism passion and competition contributing to a sustainable future through zero-emission and emission-reduction solutions.

Our purpose is to build a zero-emission future that reconnects humanity with nature and a world of clean air.
We are looking for talent who share this mission and want to create positive impact by joining a diverse and dynamic team