Bilingual Enrollment Coordinator

Concord, CA - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.

At Team 24 were driven by one purpose to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

WHO YOU ARE:

You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:

In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page

Sound interestingRead on for more details!

THE ROLE:

The Enrollment Coordinator is responsible for managing all potential employer of record (EOR) providers to be hired by 24 Hour Home Care as well as all intern requirements through the Paid Internships Program (PIP). The EC will ensure all hiring requirements are met including verification of employment eligibility successful completion of nationwide background check and CPR and First Aid certifications. This individual will also oversee all aspects of provider compliance as it relates to maintaining up-to-date job requirements. The EC will maintain frequent communication with Regional Center staff to ensure adequate funding for consumer services and to provide updates on services as needed.

PRIMARY DUTIES AND RESPONSIBILITIES

The Enrollment Coordinator will perform duties that directly relate to the service being provided including but notlimited to:

Manage onboarding provider applications and requirements.
Daily follow-up with all applicants in the pipeline process.
Verification of employment eligibility requirements and nationwide criminal background check Clearance.
Accurately and consistently update Salesforce and Annkissam with candidates proper status throughout the entire hiring process.
Process and clear files in the pipeline and match providers with appropriate Regional Center Consumers.
Manage proper enrollment of interns in the Paid Internships Program including coordination with the Regional Center worksite and employment agency (if applicable).
Assist in collecting and gathering required data and documents for annual Paid Internships Program (PIP) reporting to Regional Centers as well as for annual Regional Center audits.
Respond to consumer questions and concerns regarding services.
Manage and maintain program preparation functions including but not limited to proper documentation for services.
Other duties and ad hoc projects as assigned.
Owns reporting and dashboards for your role within the branch office.
Ongoing compliance with up-to-date requirements (CPR/FA maintaining files)

This is a hybrid position coming into the Concord office 1x per week.

WHAT YOU BRING TO THE TABLE:

Fluency in Spanish is required
1-2 years of customer service experience
Problem solving skills
Strong interpersonal and communication skills
Energetic self-starter
Able to exercise discretion with confidential information
Ability to stay organized with growing client list and keep up with multiple follow ups
Time Management

WHAT WE BRING TO THE TABLE:

_{24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.}

_{Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.}

_{Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.}

_{Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.}

_{By Email:}
_{By Web: Phone:}

For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$22.66$23.89 USD

Required Experience:

WHO WE ARE:24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabil...